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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 8,221 reviews
  • Rated 1 out of 5 stars

    Do not buy. Look fo Reolink, Wyze, Eufy, Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 800 totally for 4 cameras Arlo. It still works but almost every day something happens. Yes Neatgear was a first with such kind of home cameras. But software quality and subscription killed any reason to deal with this products. Today you may buy Wyze for 20 bucks, Reolink for 40. Or 140 for Eufy almost Arlo clone but way better. 1. Arlo experiences often server/connection problems, this is annoying. 2. Camera connection for live view takes too much time. 3. Local storage of event lagging if you use USB (until you not remove it). 4. Overall picture quality is poor because of FRame Per Second because if you look to usual video on YouTube with 1080 you should know that it’s 60fps instead of Arlo’s 15. So at night or in dark premises picture quality will be poor. 5. Battery life also poor, so better to connect them to AC. 6. 3 seconds of even pre recorded good feature but works only for powered up camera. 7. Subscription fee for unstable server work or some problems on Arlo’s side. 8. 24/7 continues record for cloud only and for fee only. I have another cameras and below is suggestion re them against Arlo’s problem: 1. Eufy cameras 2. Eufy connects right away, literally one or two seconds 3. Eufy local storage 4. Most of cameras are the same even 4 or 5MP and some 4K. Do not allow fool yourself do not believe resolution numbers also always check FPS. In low light Wyze even worse. 5. Eufy one year advertise 6. All cameras are the same 7. Wyze and Eufy give ability to keep video on your side without fee and more stable. 8. Any camera with SD card has that option. Result from my personal experience I may not suggest this or any other Arlo product. After spending so much for Arlo’s products almost all their customers faced problems and finally become an experts in cameras. Check Arlo Kudos website first. Upside it’s makes me deep research for another companies and I found better products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok system, would like better audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for inside as the quality (720p) is not adequate when you place these outside for large coverage of area. Also the audio is not very transferable to the unit, as you have to practically yell into your phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best they really capture some important images in my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo system work great for me. The alarm is loud and the software works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and I definitely needed this for my house. Protection and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great options inside and outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many options when using this camera and for notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second set of Arlos !!! Greatest wireless cameras . Now rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery cameras out there. The quality if the lens is super clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised how good these cameras work. The wifi distance is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set for my kids to use at their house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use these everyday

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me happy to have the added security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Only drawback is that they are too sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rechargeable batteries is the way to go instead of replacing batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the picture ain’t good Quality and the sound it’s 7 of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on sale and used reward points ! Love the cameras also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good beginner camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera but... it has a delay recording of about two minutes. Also if you do not plug it in a outline will have to take down to charge. Handy without all that extra equipment if you just want something simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Pro Indoor/Outdoor HD Wire-Free Security Ca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek, tiny, water proof, and easy to set up. It's a great product, we like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and it was worth it, the resolutions are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I up graded from the regular Arlo to The Arlo pro system and love the speaker system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another dimension of security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying placing the camera in different places around the house.

    I would recommend this to a friend