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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 922 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Nice Mobile camer with long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool set, work well and battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to hook up and have a great picture. I have Pro2 and Pro3 cameras that have to hook up through a base station. These Pro 5s hook up directly to WIFI and therefore have a much quicker response time when pulling them up. Now the person at the front door is still standing there instead of walking away .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras with nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the animal, person and vehicle detention, overall these seem to work good, I do feel the monthly fee is too much, know you can use it without that but I did not try that yet, but because of the high monthly fee i took off one star

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent hardware, decent app.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are fantastic. The picture quality, battery life and durability is top notch. The Arlo app itself used to be excellent, but it’s rather subpar now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, crisp images, easy to install, easily synced with the hub. A nice addition to my Arlo system as I replaced some legacy cameras that were at end of life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so great! We bought because we had some sketchy neighbors and was iffy with WiFi connectivity and the quality is amazing. We added even more and had had no problems with these

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Easy set up. Very happy with picture and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. Camera quality is great. The app could be a little better as far as UI. Really good option when they go on sale

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I was looking for a long time a security camera but couldn’t find it until I see this and I love it super easy to install and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to set up and the install was pretty simple as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    it's cold outside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras have excellent features and really good video . the one feature thats not so wonderful is the fact the batteries don't like the cold weather. the cameras will automatically go offline until the weather is warmer,other than that they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's alright not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Day time video quality is good. Zoom is poor quality. Don't like that you have to log in to app every single time. Takes s long time. Night time quality is horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price and easy setup aswell good video quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great battery life. Also the vision is really clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras. Easy to set up and quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy this product and all other Arlo products. Good quality and budget friendly option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Hardware - Expensive Subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing that Apple Secure Home Video isn't supported. That should be clearly stated next to "HomeKit Compatible". The cameras themselves are very good, but you will end up paying even more for a subscription through Arlo if you want intelligent notifications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after having other Arlo cameras and have not had any major issues. This camera has been nothing but issues and I’ve had multiple service tickets placed with Arlo. The camera would take random snapshots and not record video. Now the camera won’t even power on after being plugged in. Very disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product - Highly Reccommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product. We use it to ensure the safety of our home when we are away, and we use it to help keep track of our children on the various levels of our home. Highly recommend this product to keep track of your home and to help keep it safe and secure. We also appreciate all of the unique features like face tracking, alerting, and response times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ARLO SECURITY CAMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY SETUP, WORKS PERFECTLY NO PROBLEMS BATTERY CHARGER IS A NICE ADDITION

    I would recommend this to a friend