Customer Ratings & Reviews
- Model:
- VMC4360B-1BYNAS
- |
- SKU:
- 6540826
Customer reviews
Rating 4.1 out of 5 stars with 922 reviews
(922 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Replacement for older model of Arlo Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was was a lot better then previous Arlo cameras, you do have to have a subscription to take advantage of all the features, this is a replacement for previous Arlo cameras it only lasted about 1-1/2 years so we will see how this upgrade will do… customers service for Arlo and Best Buy were very Good concerning replacement and setup.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
We love these cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality video. We enjoy that is does do color at night when there is movement
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Horse surveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras have excellent field of view & night vision. I use them to check on the horses during the day & night.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Superior Quality and Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and clarity in these cameras. Huge upgrade over the old Arlo Pro cams
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Arlo camera. Upgraded my old cameras with these. Easy to add to my home unit and works with my other cameras
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Vision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very good. The night vision is clear
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
When's the sale, I need 3 more..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I am able to do a unlimited live view, and was surprised to see how long the batteries last during these live views, and having an extra battery makes sure no camera has a down time.. well done, thank you.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works as it should. I would recommend to anyone. Love these.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy To Install And Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, directions are simple and easy to follow. App is easy to use. Cameras work great, easy to adjust.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Difficult set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little difficult to set up. But quality is good and the wide span is great
I would recommend this to a friend - Cons mentioned:Live view
Rated 2 out of 5 stars
Crap. Returning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery: lasts about 5 days max. That's insanely bad. I have one wired and even with that there are problems. No matter how much I change settings i.e. to only notify for people, not animals, it still notified for animals. But also doesnt pick up people or vehicles. Worst part is when it does pick up something it takes a good 30-90 seconds to receive the notification. And there have been plenty of times where is hasn't picked up anything, like a whole UPS truck pulling up, driver walking a package to my door, and getting back in the truck and leaving. No notification, no triggering of the recording. I check and there's nothing. It also doesn't record 24/7 so you can't rewind back to before a notification to see what happened before. It just doesnt record until it's triggered. Also trying to access live is shotty. I have 1Gbps fiber internet, no problems with my previous outdated cameras, that were better than these. Overall I would not buy. I will be replacing them ASAP.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very amazed with the quality of the video. Very easy to install.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Serves the purpose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from Blink camera this is a huge upgrade! Like the fact that you can just connect the camera directly to Wifi router without a need for a station. Also an extra battery is included in the package is a nice bonus! Setting was quick and easy I do have a great asus router which might have helped!
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 1 out of 5 stars
Started off okay..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 of the 3 cameras stopped recording. I have pictures to show that the battery life is on 100 and the last time they both recorded. Wouldn't you know? Someone broke into my car and looted it. And guess who doesn’t have footage?? Me! This was the biggest let-down that I've ever spent money on. I'm returning these. (BTW, I did troubleshooting with Arlo. So the times you see the recordings were how long theirnfix actually worked.)
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Unfortunate News
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love these cameras you can't really store video locally. Unfortunately, you have to purchase the plan with Arlo, but the cameras are great.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Juan,
Thank you for your review. Yes, Arlo cameras can use local storage. Arlo offers the option to store video recordings locally through the Arlo SmartHub or Base Station (sold separately). For more details on local storage, see this article: https://kb.arlo.com/000062818.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and picture is great and visibility is good
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Set Up
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I was very pleased woth how easy this camera set up went. In the app and the mounting hardware made this security set up very easy.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro 55 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera is exactly what I've been looking for. The installation was very easy.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 2 out of 5 stars
Great Value if you are placing in low traffic area
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing saving this from a 1 star is the picture quality. This is not for moderate to high traffic areas, the notifications actually drained the battery on one of our phones, there was over 800 notifications in one day. And the battery life on the cameras of course went just as quick. I had to change 2 cameras about every three days. I changed the sensitivity settings and nothing was detected. If an object was detected it would start recording too late and recordings would last only 10 seconds, I had the setting to record until object was not detected. I pretending like I was a person walking into our parking area and playing with our cars. I was out there for a couple minutes, There were multiple videos that lasted 10-16 seconds and skipped a lot of activity. When walking up to the back door, if you stopped moving, it wouldn't detect you. Messing with the back door, the video only lasted 8-12 seconds. The customizable zones, is not what you think. You cannot set up multiple zones and configure each zones independently. The zones are just motion detection areas. All notifications are on the camera level. You cannot set Zone 2 to lower sensitivity than Zone 1, and have separate notifications for each. Britain had better Customer Service during the Revolutionary War sending letters by ships.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! We love it! The quality of the camera is clear and it was very easy to set up
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friend












