Customer Ratings & Reviews
- Model:
- VMC4360B-1BYNAS
- |
- SKU:
- 6540826
Customer reviews
Rating 4.1 out of 5 stars with 877 reviews
(877 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed outdoor security cameras for my rental home that I could take with me once my lease ended. These worked perfectly since they can easily be mounted/unmounted. No permanent wiring either. Only gripe is that it requires recharging the batteries every so often, but that was expected.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good quality camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality camera, easy set-up and operation on the Arlo app.
I would recommend this to a friend Rated 5 out of 5 stars
Much better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definite upgrade from previous model. This model can use either 2.4 or 5 ghz, which definitely helps with connecting to a base station.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security system. Will recommend buying to friends and family.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Excellent cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution, easy to connect , obviously one of the best home cameras , need to see about the battery life , because I feel doesn’t keep long enough but other than that ok.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo secutiy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, super high quality, easy to install and setup on your phone.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Affordable camera bundle that works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Bought these to install in the perimeter of my parents' home. It was easy to install and set-up. The 1-month free trial went so fast but it worked well! The app notified all family members when there was something/someone that triggered the camera so it worked just how we wanted it to. Wished the subscription was cheaper and an extra battery provided for each camera, but just wishful thinking. Otherwise, it's been a great product, thus far.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 5 out of 5 stars
Great Product - Highly Reccommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great product. We use it to ensure the safety of our home when we are away, and we use it to help keep track of our children on the various levels of our home. Highly recommend this product to keep track of your home and to help keep it safe and secure. We also appreciate all of the unique features like face tracking, alerting, and response times.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cameras ever this was a gift my friend love it 100 recommend it , battery is wonderful i don’t have to charger it often and i get the long charger perfect
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Horse surveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras have excellent field of view & night vision. I use them to check on the horses during the day & night.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Best security system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Very clear videos and audio Would recommend
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work well and the picture quality is really good. They are easy to install as well.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 3 out of 5 stars
Unfortunate News
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love these cameras you can't really store video locally. Unfortunately, you have to purchase the plan with Arlo, but the cameras are great.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello Juan,
Thank you for your review. Yes, Arlo cameras can use local storage. Arlo offers the option to store video recordings locally through the Arlo SmartHub or Base Station (sold separately). For more details on local storage, see this article: https://kb.arlo.com/000062818.
Best regards,
Arlo Team
- Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Arlo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Second Arlo system I’ve owned. Very easy to install and use.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the cameras. They are easy to install and set up, and the quality of the footage is great.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, stays charged and good picture too
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Worth the money! !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras and for the price couldn’t beat it!
I would recommend this to a friendRated 5 out of 5 stars
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Arlo camera. Upgraded my old cameras with these. Easy to add to my home unit and works with my other cameras
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Michaelk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work really good for the price. I would definitely recommend buying these.
I would recommend this to a friend Rated 2 out of 5 stars
$20 Subscription, Bad Camera Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $250 I think there are better options out there, especially if you only need one camera. I bought this camera because it stated that it can record continuously which is exactly what I wanted as smart cameras with motion detection often lag and miss a lot of events even on the highest sensitivity settings (for example, the Ring Stick Up Camera - don’t buy it unless you’re looking for very short range motion detection). Because of this I needed a camera that was able to record continuously and allow me to rewind to a specific time/date. The Arlo Pro 5s DOES have this ability however it requires a $20 a month subscription to CVR services as well as a $100 smart hub. For some that may sound like a steal however for myself, having only one camera, it just didn’t make sense. Other issues I have with the camera is that the motion detection doesn’t pick up enough events on the standard setting with no CVR subscription so you almost HAVE to purchase CVR. The app also has very minimal motion detection settings compared to Ring. It’s also easier to navigate Ring’s app as well as invite people. The Arlo app itself is laggy. Another rather large issue is that without the spot light the night vision is terrible. It’s entirely too dark compared to the Ring camera I had previously which had no spotlight which was only $99. I can see this set up being ideal if you have multiple cameras and possibly an entire security/surveillance set up. But still for $250 I think there are better options out there for what this camera has to offer as standard features. For $250 I was pretty disappointed and this review sounds like a Ring ad but I actually bought the Arlo to replace the Ring because I didnt like it so that’s saying something…
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for taking time to share your feedback and experience with the Arlo Pro 5S and CVR.
When not using CVR and only using motion detection, there are multiple ways to optimize the motion detection of your Arlo cameras so events are not missed detailed here: https://kb.arlo.com/1015583. Also, you can get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best Regards,
Arlo Team












