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Customer Ratings & Reviews

Your price for this item is $259.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 877 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality cameras with good video quality :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo security system is very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems. I have not ran into anything bad. Picture us good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outside Sales Mgr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, and modifications from earlier model we had are tremendous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Set-Up / Great During the Day / OK at Night

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For home security this could probably have earned 5 stars. I gave it 4 stars for two reasons. The first is that we have animals at night in the yard, which the system is great at seeing and recording them, but the image quality in the dark doesn’t really let you see what kind of animal. Secondly the monthly fee for the app is $200-$300 a year to be able to use the majority of the features. Most of the systems require this. If you actually want to record 24/7 it would be an additional $45/month for my 3 camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seen these cameras online look them up just to see how to work and when I purchase them and install them on my house they work fine no problems no issues easy to install and I love you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secured

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to use and always works when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy also everything works well. It records also voices. It has light which is so important for me. The app is working great,I will buy one more to my backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. Took a minute to get them to work with my Eero mesh system, but works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Install And Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions are simple and easy to follow. App is easy to use. Cameras work great, easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Pro 5S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased camera to replace my Arlo Essential camera, I have been with the Arlo family for over 7 years and they are quality cameras. Best Buy really packaged and shipped my order in a timely manner and I will continue to use both.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are operated via a phone app which is not exactly the best. You can't turn cameras off and on individually. This would be helpful so you can have your outdoor cameras running while your indoor cameras are off. You get a notification every time the camera detects something (which is what they are for), but when you are home and walking around, it can be annoying. The wifi connection is not great. They disconnect constantly, and in order for you to reconnect, you have to manually reset them. This is obnoxious when you have outdoor cameras that are mounted high off the ground, so you have to get a ladder everytime. It's also frustrating when it happens while you are away from home, which again, is the whole point of have security cameras. There have been several times when we believe there has been an intruder (because we see things have been moved, or placed in a spot), but the camera doesn't detect anything. All in all, buy a different security system. These ones have been pretty inconsistent and unreliable for us.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Nicholas

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should, good product would buy again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pictures, easy to install, gives us the live time results we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was so good, it has night vision and is very easy to set up. Would recommend to purchase this product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to send off for two replacement cameras to Arlo and they keeping adding to their troubleshooting and still are currently refusing to send a camera that actually works. When the cameras work they are great but such a pain to install. I’d recommend the pro 4 it’s so much easier to install

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture. Sound is clear. Easy install & set up to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and good cameras. Requires subscription for most features

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Alex,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Video Quality - Should include the subsc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera Quality. Got on sale and happy with purchase. Upgraded from the Arlo Pro 2. Very UNHAPPY with having to have a subscription. Great value if purchased on sale

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture, easy to mount, removable battery, bright light, siren function

    I would recommend this to a friend