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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 922 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No wires. Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to setup. No need for wired cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable camera bundle that works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Bought these to install in the perimeter of my parents' home. It was easy to install and set-up. The 1-month free trial went so fast but it worked well! The app notified all family members when there was something/someone that triggered the camera so it worked just how we wanted it to. Wished the subscription was cheaper and an extra battery provided for each camera, but just wishful thinking. Otherwise, it's been a great product, thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, long battery life. Easy to install and hook up to APP. I set up 4 camera in 30 Minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 5S 2K Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about my 5th Arlo product purchase and these cameras are great. Easy to set up and the picture quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock key is so small. I like it so far but there is a delay from when I get the notification on my phone. May be a internet issue but it’s ignoring

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this investment into Arlo security cameras and definitely intend on recommending them to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. App on iPhone works well. Sometimes a little slow to bring up the video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arllo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product ////////////////////////////////

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the cameras. They are easy to install and set up, and the quality of the footage is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Good when they are working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras do a nice job when they are working. I purchased this three pack of cameras on July 2 and as of 9/1 one of the cameras has quit working, it will not power on. Tried new battery, different power cables, still will not power on. Fairly expensive cameras to have one fail within a few months.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Peter,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Subscription required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is as good as the competitors. Do not buy if you do not want a monthly subscription fee because they are useless without it. You only get live view, you don't even get notifications of movement so you know to look at live view

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Justin,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work well and the picture quality is really good. They are easy to install as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn't bog down Network as much as 4k cameras.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No base station required. Replaced 4k cameras with these 2k, can't really tell the difference in video quality, since I use my phone and my computer monitor that isn't 4k anyway. This can't zoom as much detail when you zoom in on videos on your phone but that rarely is beneficial. The biggest difference and why I switched to 2k is it takes less bandwidth to up load to cloud so it boggs down our network less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was so good, it has night vision and is very easy to set up. Would recommend to purchase this product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Home security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo products for years. Just upgraded to newer cameras and they work great I would recommend Arlo to anyone needing security cameras that work exceptionally well and are reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, clear view literally catches everything and notifies you immediately if there is a person, vehicle or animal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goood buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase, it's fascinating I love magnific

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Video Excellent and Love Recharge Battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo security Camera full please due to have 4 recharge batteries don’t have to worry batteries ran out and save a lot of money in long run.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our cameras. Great quality and clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on camera easy to set up and use. Would recommend

    I would recommend this to a friend