Customer Ratings & Reviews
- Model:
- VMC4360B-1BYNAS
- |
- SKU:
- 6540826
Customer reviews
Rating 4.1 out of 5 stars with 878 reviews
(878 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are real clear and can pickup audio really well.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
CAMERA#1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT, THE VIEW COME'S OUT VERY CLEAR AND THE VERY BRIGHT
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the easiest to install. Definitely needed customer service. Also had to separate my WiFi 2.4 and 5 GHz as you need the 2.4 GHz to install. Once it’s up and running I’ve been happy. Getting there was tedious.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 4 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera quality! I liked it for much for my home.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
top rated by NYT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.more important than my personal insights, the wizards at Wirecutter / NY Times feel that this is the security camera to buy. Their review was based on the prior model, the Pro 4 for wireless outdoor cameras. But the Pro 5 offers better battery life and it also supports dual-band Wi-Fi. So I felt this was even better. It was purchased as a gift to my daughter, who has noted an increase of automobile break-ins in her neighborhood for vehicles parked outdoors at night. This will ease both our anxieties. This camera offers their opinion of the best combination of detailed video performance, specialized alerts, and easy installation. And it is compatible with all the Smart Home systems widely used (notably including Apple HomeKit, Google, Alexa, etc.)
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras I’ve had Arlos for multiple homes. They are best bang for buck
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Secure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality video on these devices. Definitely worth having.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Nice camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best cameras that we have had. And we had try some many of them
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 1 out of 5 stars
Batteries Did Not Last A Year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have both Arlo Pro 4 and 5s cameras, and within the last few months, every single one of them started experience extreme battery depletion within a week! I used to get anywhere from 1.5 to 2 months on a single charge. 3 cameras are only 1 year old; 3 are 1.5 years old, 3 are about 2 years old. My theory is a firmware update was pushed and is causing this problem. Its the only reasonable explanation that all 9 cameras of different ages would suddenly not last a week! At $50 each, its asking lot to have to already replace 9 batteries. Even if I did, I suspect it won't fix the problem. Besides this problem, the app is basically basic. With the money I'm paying for the subscription service, the app should have a lot more capabilities, especially more automation than offered currently.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi AdamB
Thanks for sharing your review. We like to learn more about the battery depletion concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Arlo security cameras! Great quality videos!
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Outdoor cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem i notice is the batteries tend to not last the full 8 months as stated.. i had to change one after only 1 month.!! That wws the garage one. Otherwise i wish additional batteries to outchaee would be a little cheaper so i could build a small inventory to be able telonreplace and charge gonneep all cameras online just in case.!
I would recommend this to a friendRated 5 out of 5 stars
Nice security camera set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera sharpness in color is vey good, as are the notification features. Installation was straightforward and integration with the app was seamless.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product never had a problem with Arlo easy setup and use
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality and connectivity is subpar for the price you pay, especially for monitoring. The Arlo app is expensive when comparing to other brands, and then you have to pay to be able to scrub the clips forward or back, and that’s ridiculous. We sadly returned after a week and went another route. Also, don’t expect their wireless 2K to be a clear pic.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ease if setup.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions were clear and setup was quick and easy.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its is awesome and i really like the price and quality of it
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, cameras work good havent had any problems I would definitely recommend to other.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, easy set-up and to use, free recording and storage! High performance hardware. Would purchase again and again.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
WwwwwW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use,good quality, few accessories, & comes with a sign
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 3 out of 5 stars
Cameras go off-line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Arlo Ultra 2 and the Pro 5. The major problem with both cameras is the fact that they keep going off-line. It's not a wi-fi/internet problem. My internet has a strong signal and the Arlo hub's connection light stays solid blue (which means it's connected with the wi-fi/internet), however, the cameras go off- line. This leads me to believe the cameras stop communicating with the Arlo hubs. I've done all the trouble shooting recommendations and even though I can get the cameras back on-line they'll go off- line again. It's very frustrating. Arlo needs to figure out the cause of the camera's failure to communicate with their hubs and send an update to correct the problem!
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team












