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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 901 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 901 reviews
  • Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to set up and I feel good about closing up at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera, but trying to accessorize is challeng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and long lasting charge. Have 8 Arlo cameras. Do wish Arlo would standardize their accesories though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and incredible quality. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added to my present system and it worked as i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this camera. We love that it’s wireless. Great quality and the video quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety is important

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad to have the option of putting these up outside of the home that I rent out. It makes me feel more secure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to set up and the install was pretty simple as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse camera ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go offline so easy, slow to check online video lives, the worst I have in a long time. I have other arlonpro ca,eras and the bell.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Alco pro 5 camera system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and camera are so clear. Very pleased with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were hoping for. Security at every level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nets cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Arlo cameras inside and outside of my house. The app is easy to use and the picture quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed need to update to new app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price I had to return them because the 5s cameras need to update to a new app. This is the only camera in the Arlo cameras that runs a different app.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jerry,

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. All Arlo Cameras use one app, the Arlo Secure app which is available for download through your smart devices app store.

      Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    Great camera, pricy subscription to save video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself it great quality, but you cannot save any video capture without a subscription plan, which is very expensive. $19 per month for multiple cameras. I have Arlo pro 2 cameras at another home and you can capture and save videos for 7 days without a plan. I'm thinking about returning these cameras and getting some that don't require a plan so expensive to save videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, the quality of the video very good, I can see all entire living room with only on camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo pro5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the Pro 4. It's paired with a solar panel so it just keeps working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great image, easy to install, so happy with this purchase, now I can see what is happening anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ArloPro 5S 2K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. Good pictures. Still on promo before have to start paying for coverage with Arlo but belive will be worth it. Have 2 of these cameras. Good coverage area. Also have arlo wired doorbell. Excellent products. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these 2k cameras. I added them to my existing Arlo setup and they are a great addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product can be tricky to configure and instal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , but difficult to configure and join the network as you will have to disable the 5ghz first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install quick connection with old hub no problems great picture and sound much better than my old cameras.

    I would recommend this to a friend