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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 922 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very pleased so far! Easy to set up. Wireless cameras made it much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Must have for home or business

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second set of Arlo cameras for my business. I definitely needed to add a few more cameras to work with my existing Arlo cameras, so easy to setup, quick installation, easy to use app lets you see everything from your phone. The batteries can be quickly swapped, the charging base makes it so easy. The app allows you to setup zones, alerts, the app can identify animals, vehicles, people and motion. I recommend you pay for the yearly subscription, you will have more options. Only downside is battery life can vary depending how much activity the camera records. My outside cameras last around 10 days before I have to swap out the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, this is the easiest, most reliable camera system Ive ever had and Ive used 3 brands before now. This camera captures what it should and never fails me with the alerts I need plus clear imagery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best outdoor camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been looking for an outdoor camera that would let us keep track of our home while we are away. It was easy to install and hassle free. I enjoy the motion detection along with being able to talk with visitors. The night vision is very clear. This is on the pricier side but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pro 5s review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app is very easy to use and set up is not complicated at all , the features on the app is really cool as well, you can set it up to turn on by itself and set up activity zones, pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras. Easy to install. The app is easy to use. bringing clarity to the videos day or night. I just wish the range was a little farther

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera, Great quality, Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first doorbell cam and it's been a great experience. The picture and video quality on this unit is exceptional and you won't be sorry with your purchase. Had a few small connectivity issues but it was all due to my own ignorance. Called service and had no problems reaching a legit person who was quickly able to resolve my issue. I now have 1 doorbell, 3 cameras and the security which I am very pleased with. Highly recommend. Detection is on point as well with many other great features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clear reliable cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They battery lasts a long time, and the video is so clear like I'm outside watching. It was easy downloading a video to my phone to text an officer after an incident with my neighbor, which was the point of the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    New Camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are quite easy to set up and have amazing video quality. The batteries actually last a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I spy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Arlo security system. It was easy to install, and the clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to install. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Arlo cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these cameras. They come with rechargeable batteries and an extra battery so your never a camera down while waiting for a charge . They do really well in the dark and come with a built in light when motion is detected . The app is really easy to use and gives you motion alerts instantly. Overall these cameras are not to expensive and do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wireless Pro5-2k camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to work with. Excellent quality and video.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality and battery life are both excellent. I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my cameras and happened to see these on sale. I'm not disappointed with the item. However, I didn't realize that they don't move like my old ones. But they do cover a very large area. It has good image quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great playback! Super easy to install and instructions are clear. Only thing that I wish was better was the battery life on these.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Indoor and outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and good picture. I got ones for inside and outside

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo home security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Arlo home security cameras. It was very easy to set up under a few minutes. The quality of the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and cameras are good quality. Easy to set up. The notifications could get smarter and not send multiple notifications for the same event.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Mount

    Rated 1 out of 5 stars

    Arlo so close up shop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 2 store house you may not feel the same pain of this review. This was attempted round 2 with arlo. I have the arlo pro3 system that requires the base station. I've been highly unimpressed with the system from the start. There has been connctivity issues, extreme latency/delays in live feeds. Against better judgment i decided give them another chance. I thought it a few years newer they had to have improved, hahahahaha I was like i live in a long brick rancher, maybe the base isn't designed for that. Even though the camera thats 20 feet from the base loses connection the most. Yes i wasted a week with support for an outcome of idk. For those wondering the network capabilities, The base is hard wired into the very capable AXE300 with 1.2g feed. To this new system: Honestly im glad I discovered all the flaws before getting it's fully in place. Issue 1: the mounts are not really designed for single story soffit mounting. Pro 3 mounts have better mount range. Issue 2: changing wifi access points, ha good luck. As an it professional i thought i was capable of this, jokes on me. I had my phone and camera almost sitting on the access point with download speeds averaging 100 MBps and it refused to change. Cleared app cache. Removed camera from account Help syc button down for...ever It does its stupid noises says it connects as soon as it gets to the updates part it craps out. After about 2 hours of trial and error and on the verge of breaking the camera and phone, i decided to give up and say arlo you suck and id rather fork out 1k for a whole new system then give your company another penny. Make your own decision but i had to write this review because a lot of the 1 stars forgot to read anything about the product before buying. Good luck

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dave,

      We appreciate you writing a review. If your Arlo camera is out of range or has low signal strength, read here: https://kb.arlo.com/5568/. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team