Customer Ratings & Reviews
- Model:
- VMC4360B-1BYNAS
- |
- SKU:
- 6540826
Customer reviews
Rating 4.1 out of 5 stars with 875 reviews
(875 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers enjoy the excellent camera quality, ease of use, and quick installation of the Pro 5S 2K 3 Camera Bundle. Many appreciate the high resolution and effective night vision, along with the added benefit of the spotlight feature. However, some users note that the battery life could be improved, and there are concerns about the price point and mounting system's limitations. A few also mention occasional connection issues and the frequency of notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the video surveillance the product gives. The packaging when I purchased it said "solar powered" which would indicate that it had solar batteries. It was not so. They have to be purchased for $70 dollars for each camera. The batteries do last quite a long time before charging.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy wireless install. Editing activity zones is slightly cumbersome, otherwise zero complaints.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Good Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very good quality of camera images
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Cons mentioned:Connectivity, Mount
Rated 1 out of 5 stars
Arlo so close up shop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a 2 store house you may not feel the same pain of this review. This was attempted round 2 with arlo. I have the arlo pro3 system that requires the base station. I've been highly unimpressed with the system from the start. There has been connctivity issues, extreme latency/delays in live feeds. Against better judgment i decided give them another chance. I thought it a few years newer they had to have improved, hahahahaha I was like i live in a long brick rancher, maybe the base isn't designed for that. Even though the camera thats 20 feet from the base loses connection the most. Yes i wasted a week with support for an outcome of idk. For those wondering the network capabilities, The base is hard wired into the very capable AXE300 with 1.2g feed. To this new system: Honestly im glad I discovered all the flaws before getting it's fully in place. Issue 1: the mounts are not really designed for single story soffit mounting. Pro 3 mounts have better mount range. Issue 2: changing wifi access points, ha good luck. As an it professional i thought i was capable of this, jokes on me. I had my phone and camera almost sitting on the access point with download speeds averaging 100 MBps and it refused to change. Cleared app cache. Removed camera from account Help syc button down for...ever It does its stupid noises says it connects as soon as it gets to the updates part it craps out. After about 2 hours of trial and error and on the verge of breaking the camera and phone, i decided to give up and say arlo you suck and id rather fork out 1k for a whole new system then give your company another penny. Make your own decision but i had to write this review because a lot of the 1 stars forgot to read anything about the product before buying. Good luck
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Dave,
We appreciate you writing a review. If your Arlo camera is out of range or has low signal strength, read here: https://kb.arlo.com/5568/. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
Thank you for your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
SafetySense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. Good quality pictures.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Good Hardware - Expensive Subscription
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing that Apple Secure Home Video isn't supported. That should be clearly stated next to "HomeKit Compatible". The cameras themselves are very good, but you will end up paying even more for a subscription through Arlo if you want intelligent notifications.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 5 out of 5 stars
Great Cameras with crystal clear video!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recenlty upgraded my cameras to the newer Pro 5S series and really like the improvements. The cameras have great response to movement and take clear video images.Battery life is good, although I now have mine connected to solar chargers. Easy to install and the ARLO app works well.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great system.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the picture and sound. Easy to set up. I might add a 4th camera to it.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Arlo Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time Arlo user, easy set up and great video quality. Lots of features in the app.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Arlo cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras that is easy to set up. The app is easy to use and I get a clear picture on my phone.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arlo Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro 55 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera is exactly what I've been looking for. The installation was very easy.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 4 out of 5 stars
One Person's View - Arlo Pro 5s 2k cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and cameras offer superior video capturing. One note is that in order to save/view recordings one must sign-up for a plan (which is not cheap). So be aware of this before purchasing these cameras.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Questionable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are pretty easy to setup and use. I bought three and have had one fail with an error.
I would recommend this to a friend Rated 4 out of 5 stars
OK Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is off and on. Sometimes it picks up and sometimes it doesn't. My installer did a lot of trouble shooting so I don't think it's on me. Otherwise, it is a good camera when it works.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - Black
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great bundle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great bundle and very easy to set up. Great video quality also.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice surveillance, Easy setup, great video quality
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great value & easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy setup. Downside is buying rather expensive plan to save footage. Get the hub for local storage if you don't want to buy a pricey plan. Get some siding clips from Amazon to hang anywhere on house very easy and not have to drill any holes! Battery life will depend on activity. The one I have for my driveway went the fastest and lasted for about 2 months before having to replace. I hope to add the solar panels in the future so I won't have to replace the batteries.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up . Provides comfort n safety knowing we have easy access to the cameras thru the app anywhere we go. We got the 3 pack & have them around our house then later added a doorbell one as well.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend Rated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after having other Arlo cameras and have not had any major issues. This camera has been nothing but issues and I’ve had multiple service tickets placed with Arlo. The camera would take random snapshots and not record video. Now the camera won’t even power on after being plugged in. Very disappointed with this purchase.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo Catches It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera system. It is just as good if not better than the name brand systems on the market. Plus, you do not have to have a subscription in order for it to operate.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friend












