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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 918 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Does the Job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Had to get a Eero booster so the camera could pick up Wi-Fi. However, I am in a metal building. Clear picture during the day, Better Picture at night if you have a light on. Ok if not, but much better if there is some light. We bought 4 so far. There is a delay in notification.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the picture and sound. Easy to set up. I might add a 4th camera to it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Video quality good- connection and battery bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to hard wire these because the batteries died after a few days. One of them keeps losing connection and the wifi box is less than 20 feet away. Picture quality is ok. Arlo raised their prices double and requires mandatory subscription now at $240. I was willing to pay half this for subpar cameras, but the new price doesn’t make it worth it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Joanna,

      Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and subscription is priced just rite. Very easy to use and control.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of my best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this product! I am running a daycare in my basement and I badly needed a camera for my driveway and front door. Arlo really did a great job for what its purpose ! Now I dont need to check who’s parents are in the front door as I am able to see in the camera right after they park in my driveway!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I have not got the membership yet but it is cheaper then ADT and the battery I charged it 1 time in about 2 months and still running

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superior Quality and Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and clarity in these cameras. Huge upgrade over the old Arlo Pro cams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t disappoint

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality pictures and videos, very easy to use, buy the cords that connect so that they could be plugged in so you don’t have to change batteries out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horse surveillance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras have excellent field of view & night vision. I use them to check on the horses during the day & night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Amazing cameras and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras clear picture and long lasting battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 5S

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Very happy with the setup and effectiveness. Easily integrated with smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera set with excellent resolution and zoom capability, night vision, and 2-way audio. Can’t forget it’s all wire-free so a simplistic setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo camera. Upgraded my old cameras with these. Easy to add to my home unit and works with my other cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up . Provides comfort n safety knowing we have easy access to the cameras thru the app anywhere we go. We got the 3 pack & have them around our house then later added a doorbell one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and reliable, subscriptions needed no more free 7 day cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARLO System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my Arlo System, Great price and product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy To Install And Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions are simple and easy to follow. App is easy to use. Cameras work great, easy to adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were so easy to hook up and the quality is amazing. This is my second set of Areli cameras definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for older model of Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was was a lot better then previous Arlo cameras, you do have to have a subscription to take advantage of all the features, this is a replacement for previous Arlo cameras it only lasted about 1-1/2 years so we will see how this upgrade will do… customers service for Arlo and Best Buy were very Good concerning replacement and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Value for money security system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an outstanding product… sharp picture quality and you define it as can truly term it as high definition. Having used other systems in the past this seems to be way ahead. Haven’t bought their subscription yet but looking at the trial it looks very promising. I bought the 3 camera system pro 5 from BB as part of TG days deals. Highly recommended.

    I would recommend this to a friend