Customer Ratings & Reviews

Great product! Second Arlo system I’ve owned. Very easy to install and use.

Excellent quality cameras with good video quality :)

Easy to install, directions are simple and easy to follow. App is easy to use. Cameras work great, easy to adjust.

Arlo security system is very easy to set up and use.

So far so good no problems. I have not ran into anything bad. Picture us good

great product, easy to use, and modifications from earlier model we had are tremendous

For $250 I think there are better options out there, especially if you only need one camera. I bought this camera because it stated that it can record continuously which is exactly what I wanted as smart cameras with motion detection often lag and miss a lot of events even on the highest sensitivity settings (for example, the Ring Stick Up Camera - don’t buy it unless you’re looking for very short range motion detection). Because of this I needed a camera that was able to record continuously and allow me to rewind to a specific time/date. The Arlo Pro 5s DOES have this ability however it requires a $20 a month subscription to CVR services as well as a $100 smart hub. For some that may sound like a steal however for myself, having only one camera, it just didn’t make sense. Other issues I have with the camera is that the motion detection doesn’t pick up enough events on the standard setting with no CVR subscription so you almost HAVE to purchase CVR. The app also has very minimal motion detection settings compared to Ring. It’s also easier to navigate Ring’s app as well as invite people. The Arlo app itself is laggy. Another rather large issue is that without the spot light the night vision is terrible. It’s entirely too dark compared to the Ring camera I had previously which had no spotlight which was only $99. I can see this set up being ideal if you have multiple cameras and possibly an entire security/surveillance set up. But still for $250 I think there are better options out there for what this camera has to offer as standard features. For $250 I was pretty disappointed and this review sounds like a Ring ad but I actually bought the Arlo to replace the Ring because I didnt like it so that’s saying something…

I seen these cameras online look them up just to see how to work and when I purchase them and install them on my house they work fine no problems no issues easy to install and I love you

Setup was very easy also everything works well. It records also voices. It has light which is so important for me. The app is working great,I will buy one more to my backyard.

For home security this could probably have earned 5 stars. I gave it 4 stars for two reasons. The first is that we have animals at night in the yard, which the system is great at seeing and recording them, but the image quality in the dark doesn’t really let you see what kind of animal. Secondly the monthly fee for the app is $200-$300 a year to be able to use the majority of the features. Most of the systems require this. If you actually want to record 24/7 it would be an additional $45/month for my 3 camera.

Cameras work great. Took a minute to get them to work with my Eero mesh system, but works great now.

Purchased camera to replace my Arlo Essential camera, I have been with the Arlo family for over 7 years and they are quality cameras. Best Buy really packaged and shipped my order in a timely manner and I will continue to use both.

These are operated via a phone app which is not exactly the best. You can't turn cameras off and on individually. This would be helpful so you can have your outdoor cameras running while your indoor cameras are off. You get a notification every time the camera detects something (which is what they are for), but when you are home and walking around, it can be annoying. The wifi connection is not great. They disconnect constantly, and in order for you to reconnect, you have to manually reset them. This is obnoxious when you have outdoor cameras that are mounted high off the ground, so you have to get a ladder everytime. It's also frustrating when it happens while you are away from home, which again, is the whole point of have security cameras. There have been several times when we believe there has been an intruder (because we see things have been moved, or placed in a spot), but the camera doesn't detect anything. All in all, buy a different security system. These ones have been pretty inconsistent and unreliable for us.

The product was so good, it has night vision and is very easy to set up. Would recommend to purchase this product!

Long lasting battery and good cameras. Requires subscription for most features

Good pictures, easy to install, gives us the live time results we were looking for.

One of the best camera I got so far from Arlo. I pair this to my old generation cameras and you can see the difference in video quality. Night vision is great. Battery holds charge for more than two weeks.

Great camera, easy to set up and use ******* ********

Good quality picture, easy to mount, removable battery, bright light, siren function

Excellent Camera Quality. Got on sale and happy with purchase. Upgraded from the Arlo Pro 2. Very UNHAPPY with having to have a subscription. Great value if purchased on sale