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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 877 reviews
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they work great! The battery doesn't last long in high traffic area though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cameras go off-line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Arlo Ultra 2 and the Pro 5. The major problem with both cameras is the fact that they keep going off-line. It's not a wi-fi/internet problem. My internet has a strong signal and the Arlo hub's connection light stays solid blue (which means it's connected with the wi-fi/internet), however, the cameras go off- line. This leads me to believe the cameras stop communicating with the Arlo hubs. I've done all the trouble shooting recommendations and even though I can get the cameras back on-line they'll go off- line again. It's very frustrating. Arlo needs to figure out the cause of the camera's failure to communicate with their hubs and send an update to correct the problem!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and super clear!! Love this would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Unfortunately you have to pay monthly to keep the videos but still cheaper than a pro service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Had to get a Eero booster so the camera could pick up Wi-Fi. However, I am in a metal building. Clear picture during the day, Better Picture at night if you have a light on. Ok if not, but much better if there is some light. We bought 4 so far. There is a delay in notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product seamless integration with base station

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Comment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I ever purchased in my whole life !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tiger’s eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly was the security I’ll look very efficient and sheap

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    wouldnt recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outof the 3 cameras only one stayed connected. One drained every battery and the other wouldnt connect or update. The quality isn't 4k like it said.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi John,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are a lifesaver. Sometimes, our existing security cameras don't cover certain areas, often temporarily. These cameras are flexible, cost-effective, and get the job done. I can easily move them around as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Number 1 cameras I have ever had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are the best clear pictures best camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and crystal clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re really enjoying this camera. Set up was simple, install took all of 2 minutes, and it’s very easy to take the battery out to charge. We really like the app, the options to arm it as home or away or standby so you’re not receiving a million notifications when you’re home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality and battery life are both excellent. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldn't buy another brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up and install, would have finished it in 30 minutes if my screw gun battery hadn't been dead. Images are crystal clear and I love that after the 2.4 ghz setup it was a one button push in settings to switch to 5 ghz. you will nor be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    I’m not going to win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install - most likely not going to win the raffle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO Pro 5 Camera System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the cameras to replace several trail cameras around my house. Easy set-up and the work great. I have two in the back yard facing and one in my side yard. Picture quality both day and night is excellent. The Arlo app and software offer many setup options. I' going to puck up a forth camera and add it to the others. Strongly recommend the ARLO Pro 5 camera system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for peace of mind. I can view all around my property and the resolution is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras! Great value! Can't wait to add more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy offers one of the best and inexpensive products

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    4k security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras do the trick!!! Crisp and clear audio and video

    I would recommend this to a friend