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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 877 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to others this one seemed like an obvious first pick - setting up and trying out soon so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Great picture and color. Geek squad was helpful and very knowledgeable. They were on time and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase, it's fascinating I love magnific

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Arlo cameras back in 2018 and they just stopped working. After much frustration, finally got a hold of Arlo suppot and I was told they're old and will no longer work. ARE YOU KIDDING ME?? I then made the biggest mistake ever and bought these Arlo cameras. I cannot connect them to the outside mounts that I arleady have. Then I found out there is an outrageous monthly fee if I want to keep any recordings. Trying to reach customer service is next to impossible. I returned these and went with Ring security cameras and I love them. Stay away from Arlo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    With out subcription you have very limited access

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over all camera is prity decent but really limited access when you have no subscription. Only notification but no recording at all without subcription.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don't - unless you want to pay for subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is useless if you don't want to continue paying a subscription year after year. You cannot access any video recordings, which is the whole point of a security system! I also own a previous gen Arlo with a base station and it works well. Arlo completely messed this up in order to get more money through the subscription. If you don't mind paying $150/year, then the camera quality and features are very good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Todd,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo Carmeras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good performance ! Easy to install! Very economic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much improved from my original arlo pro cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sigma..... ................. .................... ......

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, crystal clear video & audio. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow to record but works I would buy Blink there are other brands online

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Pro Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the Arlo cameras, they seem to be doing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This camera is a must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Easy to install and the video clarity is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more you could you want! High precision object detection, noise detection, motion detection, 5G wifi support... though expensive, these are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera only issue i had was connecting to the app but once I figured it out it was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on camera easy to set up and use. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install. They work great. Very happy with our purchase so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Arlo, Software, Dashboard, If on Old Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added newest model to our Arlo network. With the addition, was an update to the software. So far, so good. New software has new interface, and much less connection issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very unhappy with this system. I have 5 cameras, including a wired doorbell that, after several attempts, must be taken down to continually reset as the reset button is on inside of unit, making it difficult to access. Two cameras have solar panels that never work to fully charge the units and they are in direct sunlight! I have to continually climb a ladder and swamp out batteries. If they do charge to maybe 50%, if I am lucky, it doesn't last. I am so upset that I have to spend even more money to replace this security system that is essential these days. What a waste of money!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to use app. My second set because I liked the first one so much I decided to add more to my home for protection. The auto detection and notification is also spot on.

    I would recommend this to a friend