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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 918 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Arlo security cameras! Great quality videos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect does exactly what i need it to do and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery dies fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Mount not magnectic. Have to install permanent mount. Key does not fully push open case to renove battery. Have to grab by fingernails to pull out fully. Gets pixly when try to zoom in to view. Does NOT come with separate power cord to power one camera at all times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keep your old cameras unless u want 2 pay monthly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Arlo Pro for around 10 years with no problem. I decided to upgrade and did not realize that you NEED a subscription for these cameras. I feel like Arlo is a scam now. Before without a subscription you had your videos for 7 days. Now the cameras don't even save a video for 1 hour. So you have cameras but can't see ANY recordings unless you pay monthly. Arlo should tell you that they changed the system completely. Other than that the cameras are good but what is the point if you can't see any saved videos without paying monthly?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 cámaras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never has failed good quality exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease if setup.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were clear and setup was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a Xmas gift. My daughter loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Arlo cameras! We have 8 total and all work perfect on wi fi. One is over 300 feet from our home at the front of our property and has great connection. Love the app and all the features!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not bad cameras, but for the price, i would expect a lot more. The video quality is quite fuzzy and you can barely make out the details, let alone identify people even if you know who they are.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the camera up and running with little issue. Works great. Still have to mount it in the right spot but very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera! This thing gets the job done! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked if this set also came with the magnetic charging cable to attach directly to the body of the camera, but other than that no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo 5S 2K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality security camera. Picture image is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for peace of mind. I can view all around my property and the resolution is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve used hand down it’s worth your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep an eye on my son at the house and anybody else that will be around the neighborhood. Does anybody ever actually win this surveys?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Battery life sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and video quality. The batteries do NOT hold a charge. Would return them if I could but we are beyond the time period because I bought them just before going on vacation.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Allan,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pastor Jackson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cameras are excellent and the BestBuy Contractors who installed them did a superior job on the installation and mounting the surround sounds were professional

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Comment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I ever purchased in my whole life !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Number 1 cameras I have ever had

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are the best clear pictures best camera

    I would recommend this to a friend