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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 877 reviews
  • Rated 4 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras just make sure to get solar panels too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use and incredible quality. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added to my present system and it worked as i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security, this is second one I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to set up and I feel good about closing up at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 5s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wasn’t working the best in the beginning now everything is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to set up and the picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Working Camera and Video Capture on Point very simple to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were hoping for. Security at every level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras and the quality it provides. The picture could be much clearer when magnified. However it works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible Customer Service / Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to give it 3 stars because the camera is great, but arlo customer service is horrendous. I couldn’t add the cameras to my Google home so I removed them and tried to re-add. They are no longer able to connect and after several chats and emails, arlo customer service stopped responding and nothing was fixed. I can still view on arlo app fine so will keep it since I have a few cameras.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. Please read the following article for details on what other smart home devices Arlo is compatible with: https://kb.arlo.com/000062278. You may also check this link for guidance on how to link your compatible Arlo devices with Google Home: https://kb.arlo.com/000055108.

      For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Don’t buy from “Best Buy”!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told us a lie about how a base station was not needed to make this gear work. In fact, if you don’t buy a base station you can only see live video, and the video you do shoot isn’t recorded. On top of that the Arlo customer service chat line was not very helpful. It took hours of trying one chat agent after another to even discover this! The Best Buy agent was deceptive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality security camera. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alco pro 5 camera system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and camera are so clear. Very pleased with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this camera. We love that it’s wireless. Great quality and the video quality is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great camera, pricy subscription to save video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself it great quality, but you cannot save any video capture without a subscription plan, which is very expensive. $19 per month for multiple cameras. I have Arlo pro 2 cameras at another home and you can capture and save videos for 7 days without a plan. I'm thinking about returning these cameras and getting some that don't require a plan so expensive to save videos.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this kit to my existing Arlo cameras. Right now there is one battery pack I’m keeping my eye on… seems to not last as long as the other two. Happy with my purchase so far

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Worth the investment. Reliable. Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is much better than previous cameras. The new app experience sucks though. Arlo needs to add scrolling through videos like they used to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera, but trying to accessorize is challeng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and long lasting charge. Have 8 Arlo cameras. Do wish Arlo would standardize their accesories though.

    I would recommend this to a friend