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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 877 reviews
  • Rated 5 out of 5 stars

    Great security cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced some older Arlo cameras with these Pro5S cameras. They work well. They also have a security screw so you can't tamper with them and remove the battery. They work well with my wifi router. The app is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Batteries

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras do not hold a charge more than 4 or 5 days at the most, very clear video is a plus

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Leslie,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    New cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old arlo pro 2's for these, loses internet conntion a few times when 1st hooked up but since then flawless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, just don’t like the monthly fees that you have to pay to view footage

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jane,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know that some features are still available without an Arlo Subscription. You can read more about this here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good camera, app needs some work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera 2k recording, easy installation and battery swap is made easy with a release button under the mount. App can use some updates as when selecting a recorded video loads the one on top instead of chosen one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras comes with charger and everything you’ll need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Great quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great quality. I highly recommend.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO 5S security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick service! Always satisfied when dealing with Best Buy. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and work well but extreme cold weather effects the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo 5S 2K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome setup for security. Works great along with a great Black Friday deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very clear picture at night, I'm very happy with Arlo. Subscribing to their service is worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with personal security. Batteries are an issue. I have security problems and the cameras really help. I have difficulty hearing conversations and identifying people, but that may be because of the quality of my phones, or my hearing may be weak.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Sandra,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the arlo pro 2 setup for years before upgrading to this model. We have since sold this system for the Eufy system. We absolutely loved Arlo, BUT… when completing the necessary app updates for the updated system, we lost our 1 week of free recording access so now they force you to use a subscription. We tried the method of storing locally to a hard drive, only to find it misleading that u cannot view recordings when off your network. What’s the point of having a system to monitor when ur not at home when you can’t view the recordings? Our support for Arlo ends here… definitely recommend the Eufy systems tho as they give back the free access we’ve lost plus so much more for no monthly fees!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system I recommend anyone to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera for outdoor-for backyards and frontyards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera- overall happy with it. Very easy to setup & use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Camera for money and Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy customer for 8 years and best HD quality and easy ibstall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to set up, excellent customwr service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect does exactly what i need it to do and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras pick up movement quite quickly but the cameras are not that clear. I was a little disappointed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samantha,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us