Customer Ratings & Reviews

I love all the AI features and the fact that i get a 10% discount on my jome owners insurance.

Arlo cameras do all the things for our household!!! From watching kids enter to notifying us when someone arrives to Leaves !!! Also many cool options for the different cameras

Exactly was the security I’ll look very efficient and sheap

Great product and easy to set up for home security

Great Working Camera and Video Capture on Point very simple to use and install

Awesome customer service, employees very friendly and the store is very neat and clean

Excellent security, this is second one I’ve purchased.

good quality very good performance at night and day

The cameras are easy to set up and the picture quality is great.

Great product seamless integration with base station

I have both Arlo Pro 4 and 5s cameras, and within the last few months, every single one of them started experience extreme battery depletion within a week! I used to get anywhere from 1.5 to 2 months on a single charge. 3 cameras are only 1 year old; 3 are 1.5 years old, 3 are about 2 years old. My theory is a firmware update was pushed and is causing this problem. Its the only reasonable explanation that all 9 cameras of different ages would suddenly not last a week! At $50 each, its asking lot to have to already replace 9 batteries. Even if I did, I suspect it won't fix the problem. Besides this problem, the app is basically basic. With the money I'm paying for the subscription service, the app should have a lot more capabilities, especially more automation than offered currently.

We love our security system. The Geek squad did a fantastic job installing it for us. We recently returned from vacation. While away we were able to check on our property every day in real time. it gave a a real sense of security and piece of mind.

I have cameras from different companies and these are awful if it’s not saying it’s too hot to charge it with the solar panel it’s not connecting. I even have the hub as suggested to make the connection better and it is absolutely worthless if I could return these I would but Arlo stay away from it. They are so bad when it comes to these cameras

Great picture. Worth the investment. Reliable. Great customer service.

Great quality security camera. Battery life is excellent.

Best buy offers one of the best and inexpensive products

Salesman told us a lie about how a base station was not needed to make this gear work. In fact, if you don’t buy a base station you can only see live video, and the video you do shoot isn’t recorded. On top of that the Arlo customer service chat line was not very helpful. It took hours of trying one chat agent after another to even discover this! The Best Buy agent was deceptive.

Good stuff. Good cameras Good stuff Good

These are absolute garbage!!! Brand new out of box one of the charging connectors fell apart with a spring flying across the room. Housing is cheap plastic and to remove battery you have to use a little tool that is so small you will definitely lose. Before you lose it the little cheap screw that pops out battery section will break. These will not last! After screwing up solar panels and mounting cameras all over they do not detect motion worth a dam. Sure during the day they do when we don’t need them but at night you have to be 5’ away on some of them. Waste of time and money they are going back.

Great cameras just make sure to get solar panels too