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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 877 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and got it on sale which made it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera solution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second set of these -they work great and can be places almost anywhere with good wifi

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Update not necessarily a good thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the pro series seems these updates are cheap and easy to break not really worth the price

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Webs

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the previous versions and can actually connect to my 5ghz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome alarm/protection system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome alarm/protection system! Easy to install! Simple to manage! I feel well protected for many concerns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced a camera that discharged batteries continusoly so works great and as advertised great arlo camera.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo camaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage could not get them to connect no matter what was on phone with Arlo several times there new app is no good

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tina,

      Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.

      If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.

      Regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Awful nothing but connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have cameras from different companies and these are awful if it’s not saying it’s too hot to charge it with the solar panel it’s not connecting. I even have the hub as suggested to make the connection better and it is absolutely worthless if I could return these I would but Arlo stay away from it. They are so bad when it comes to these cameras

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked if this set also came with the magnetic charging cable to attach directly to the body of the camera, but other than that no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Clear picture. Viewing range is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Pro 5 out shines the other Arlo cameras I have. It is a quality camera and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the purchase. Excellent quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! We love it! The quality of the camera is clear and it was very easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Live view

    Rated 1 out of 5 stars

    3 pack cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful system. Batteries keep dying and they are terrible to get out of the units to charge. Can’t watch the cameras live without a multi minute delay, waste of money imo. Can’t return as the return as they died after the 14 day return window so we did not know the batteries would be stuck in them

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jennifer,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      Additionally, the delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Home security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly without any problems with the internet connection and cheap prices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to upgrade from the bing cameras. I googled to see if these can be used without paying a monthly fee and everything said yes you can. I set them up and were great until my trail period ended and now they will not record just notify me of movement but do not record and you have to pay $20 or $30 a month for the camera to do the sole purpose of a camera and record.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking on my arlo camera and arlo company locked me out. I couldn't get back in to view what was going on around my home. So, what good does this camera if you can't see what happening.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Beautiful Video, Excellent Detection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade system for us and it works fantastically!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Second set works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set and had it installed and it was faulty. It was nothing but problems. I returned them and was sent 3 more cameras which are so far working ok

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kathi,

      Thanks for writing a review . We're glad to hear that your replacement Arlo Pro 5 cameras are working as expected. If you have any trouble with your Arlo Pro 5 Cameras, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Easiest install yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy after my recent upgrade from the pro 2. Nice addition that the newer cameras are backwards compatible with even that ancient base station.

    I would recommend this to a friend