Customer Ratings & Reviews
- Model:
- VMC4060B-100NAS
- |
- SKU:
- 6540827
Customer reviews
Rating 4.1 out of 5 stars with 877 reviews
(877 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality on time installation availability
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 5 out of 5 stars
Cam out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to instal great cover and wonderful video quality
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent cameras for the house.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and so far the cameras are doing what they supposed to.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 3 out of 5 stars
May be looking for a different company in near fut
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought these cameras could do or the ease of set-up and use.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when i purchased the system that there was no charge for there service. well 30 days later they cut me off from lokking at the system and said we had to pay for it. well i guess the sales person lied to us.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Carl,
Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Rated 2 out of 5 stars
Arlo Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera did not record after 7 days, spotlight is only good for 7 days, need to subscribe for a monthly subscription.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Good Camera. Questionable mounting.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are fine, but the included mounts are high security and pretty inflexible because it. They have a limited mounting angle and aren't compatible with most existing mounts if like me you were hoping to replace old cameras using magnetic or Outdoor mounts. Unless you need the secure mounting option, I'd find another way to purchase.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr Miles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product and well, pleased with the service.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friendRated 5 out of 5 stars
Happy Best Buy customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The security camera’s work great. And the salesperson was awesome
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
I would recommend this to a friendRated 5 out of 5 stars
Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, a bit of know how needed to set up, customer service was very helpful.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 5 out of 5 stars
Easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. H.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 1 out of 5 stars
Don't buy from Best Buy or Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only work 50% of the time. Best buy reps have been out 5 times and still have problems and now am not getting a response to next step.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Home security for everyone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not installed it yet, but all the reviews I have seen say it should be a great system.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 5 out of 5 stars
Cameras
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had a few different camera's and these are definitely my favorite work great the quality is awesome
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 2 out of 5 stars
be careful with bait and switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there’s a time delay when the cameras go off and notify you. I was paying a certain amount every month and they raised it without letting me know.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kelly,
Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Good indoor/outdoor security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera and syncs well if you already have the Arlo echosystem.
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friendRated 1 out of 5 stars
Cameras are junk joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with them things can't even stay hooked up they're offline and I can't seem to get them hooked back on I can't keep paying $130.00 for you guys to come out here
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well past month. Winter is coming and want to see how handle snow and cold weather
This review is from Arlo - Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only recently set them up. Everything connected easily. Seem very good.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
I would recommend this to a friendRated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really excited about purchasing these, then I tried to use them. the sound was horrible and don't even try to transmit with them, people could not understand a word. I called customer service they did not get back to me till two days later, by that time I told them to forget about it because I already returned them. Also sometime between initially calling customer service and getting that call two days later, I called back and was told I was not eligible for technical support. I returned them and went with Nest.
This review is from Arlo - Pro 5S 2K 3 Camera Indoor/Outdoor Wireless Spotlight Security Camera Bundle - White
No, I would not recommend this to a friend









