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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 877 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 877 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with a wide view. Doesn’t have to be on the Arlo base can go straight to wi-fi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screwed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras for sure. Ive had the arlo pro cameras with the hub station for many years now and no issues. I recently purchased the arlo pro 5s cameras under the impression they would work with my hub station which they did until the subscription expired. Now im stuck with them because its to late to return them. The subscription is too much. Now i have three cameras that do nothing!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Eddie

      Thanks for sharing your review. The Arlo Pro 5s Cameras are compatible with Arlo Smart Hubs VMB4000 and above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick replays, fast connection, I also have the solar panels for easy charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, love the auto tracking and the identification options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wifi connection! Now if they can only make it with 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good. Thank you. No issues. Price is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, clear pictures. view has a wider range than our first Arlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera gives clear picture & very easy to access with phone app. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has the best 2K and 4K cameras out there! Love their cameras!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need subscription to watch videos

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy one again. Just wanted to try it out but to see any video recordings you need to subscribe. Not another subscription no thanks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go out and buy. It’s amazing. Keep you safe recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Application without model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use it, the application doesn't have the model yet. I communicate with support and response was, wait for the update.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Eduardo,

      We want to work with you to address you being unable to install your Arlo Pro 5 Camera. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Need a phone inn Best Buy to get true answers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this. When we went to hook them up sll but 1 worked. Called Best Buy and i explained my problem. I told them it was a 3 pack. Said i could just bring it bsck and they would replace it. So i drove quite some wayonly to bd told no. I would have to bring all back. 2 wete already up n mounted. So upset and did not go back. Said they were aware of problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Ring Spotlight cameras. Good picture quality, but didn't work for me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ivory,

      Thanks for sharing your review. We like to learn more about what didn't work you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    dies too fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery dies way to fast wasn’t even a month. i hate that

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Nevin,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Security camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three cameras would not sync up and Best Buy isn’t taking the camera back

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review.

      We want to work with you to address the Pro 5 cameras not synching up concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo 5s pro video quality is really good crystal clear and the wide angle helps me see more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Arlo Camera yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo 5 is easy to install, only take minutes. The video quality is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Arlo cameras works as advertised, good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PFBH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the camera. So far everything is working great.

    I would recommend this to a friend