Customer Ratings & Reviews

We love the new camera system we got for our home the cameras were easy to install and the video quality is great. We also like that it tells us if a animal, person, or vehicle triggers the cameras.

I have been using Arlo cameras since 2017. All my cameras now are the Pro 3, 4, and now 5. My needs are pretty simple. I have around 8-9 cameras in various locations inside and outside my home. Certain cameras record when motion is detected any time, and certain cameras record when motion is detected only at night, and certain cameras are simply there to be viewed when away from home to check up on the house or my dog. For me, the arlo system meets these needs perfectly. I wanted something wireless with reasonable battery life that's also reliable. The cameras are reliable through a wide range of weather - rain, snow, high heat, extreme cold. Once it cools below zero they sometimes say it is too cold, but we're talking below 0 F; batteries don't function well at those temperatures. Generally on the most active cameras the battery lasts around 1 month, while the cameras that don't get used much the battery lasts 4-6 months. To me, this is great. Speaking of batteries, the 5 uses the same batteries as the other cameras I have. The new Low Power mode of the pro 5 should extend that battery life if its a frequently used camera. The newer cameras, including this Pro 5, do not need a base station and can connect directly to Wifi which is nice for new users. I do have a base station from my other cameras. It's centrally located in the house and has great range with the cameras. Usually the cameras connect with no trouble. I have had occasional issues with initially pairing a camera, but this pro 5 immediately paired when following the App instructions. That said, I have never had a camera in 6 years become unpaired from the base station. If the battery is dead and replaced, they always connect right away. The reliability is great. The Pro 5 has improved video quality over previous cameras, a low power mode where it takes pictures instead of video (great feature if needing battery savings), as well as dual band wifi which allows the camera to connect via the 5ghz band to a wifi network. If the camera is close enough to the router, this will give a more reliable and faster signal, but farther from the router the camera can fall back on the standard 2.4ghz which still works well. Since setting up my Pro 5, I have had no problems and the battery life is doing great as well. For a new user, the Pro 5 will make a great purchase, and for an existing system owner, it'll fit right in.

This camera works well and on par along with all my other Arlo cameras however the battery life is a bunch worse than even my old pro 2's. Barely over a week in the rural backyard with minimal motion detections but with tons of audio ones.

Great camera view and sensitivity the night vision is also very good.

I wish I didnt already have Arlos or I would haven't felt obligated to keep throwing more money at bad money. Where to begin.... First, the battery life is nowhere near 6 months. Any kind of regular traffic and you're lucky to get 6 weeks. Removing the unit to replace the battery is not as easy as unlock and remove. Which wouldn't be an issue if I only had to do it every 6 months, not every month. I have 3 total (garage, front door, backyard). The cameras work pretty decent, but often lose connection or have to reconnect. Sometimes install a fresh battery and it will die within a couple days. Customer service is terrible. I had an issue connecting my Pro 5s when we moved last May when I first purchased them. Customer service told me it was internet speed issue despite my speed being 5x what is required for them work... per the connection test they made me run. When they work, the cameras are solid. But the maintenence and consistency leaves a lot to be desired. I feel like Arlos have gotten progressively worse

This is hard review to post. My very first smart camera system was two Arlo cams and a hub probably over 10 years ago, and they are still going strong even though Arlo no longer supports them. I have always thought Arlo was top of the line for smart security cameras, until this one. I actually decided to get this one in case one of the originals does stop working. Plus, I had a front area of my home that I had wanted more coverage of for a while. Let me just get right to the point of why such a quality camera only gets a 3 star rating. I was more than shocked when this arrived to find out it doesn’t support Apple HomeKit. Every Arlo camera I have has native HomeKit built in (through the hub). This one not only doesn’t have native HomeKit, but because it directly connects to WiFi, there is no way to even connect it to my Arlo Hub. I thought I had to be missing something, because why would Arlo not add HomeKit to this camera. I researched it online and sure enough, no HomeKit. Strike 1. Next on the list, was the subscription requirement. I wasn’t surprised because I have a 2-3 year old Arlo Essentials camera that I have to maintain a subscription for. The subscriptions aren’t mandatory, but the cameras are pretty dumb without one. A subscription plan is required for activity zones, specific detection (package, person, animal, etc.), and more. With two cameras now requiring a subscription, I guess I will be taking out a multi-camera plan once the trial is over. Contrary to our 2nd home which has 11 cameras, none of which requires a subscription, this is a real bummer. Strike 2. Fortunately, that is all the strikes. The camera is otherwise Arlo brand ease and quality. Setup was less than 5 minutes, excluding installation, using the updated Arlo App. The app handled virtually everything, and it was on my WiFi network and connected in no time with little effort. I was a little surprised at how long the initial charge took. Several hours to get to 100%. Obviously, I can’t speak to the battery life yet, but based on the other Arlo cameras, don’t expect any surprises there. However, I don’t remember their periodic charges taking that long. The image quality is great, as is the 160° view. So far the activity zones appear to be much more accurate than other cameras I’ve used. The automatic (but programmable) spotlight is a great deterrent, plus love the color night vision as a result of the spotlight. If you just want a smart camera and don’t mind paying for a subscription, this is a great camera. However, if you want a camera that is an integral part of a HomeKit smart home, this isn’t your camera.

The products are good feature to use for reasonable price. Batteries and the videos are good, not at the best but they put your mind at ease.

The Arlo Pro 5 is everything you love about the Pro 4 plus better battery life, better low light imaging, and dual band WiFi. The new sensor provides both better daytime video and color night vision using the spotlight. Although the resolution is the same as the Pro3 and Pro4 cameras, the image quality seems better. My installation is a mix of Arlo security lights, Pro3, and Pro4 cameras, along with a old Pro2, all connected to an Arlo Smart Hub. The Pro2 was finally being retired in favor of the new Pro5. Setup was easy, delete the old camera, add a Pro 5 camera, and decide how to connect it. Due to the location, I opted to add the Pro5 directly to my wifi network rather than the Arlo hub. Video quality is excellent, with good color saturation. The full duplex audio is also clearer and the latency(lag) seems better, although that might be due to the direct connection. In addition to the better battery life, there is a new power saver mode that will take a series of snapshots rather than full video. The downside of the Arlo system is that you really have to have a monthly plan with Arlo to get full utility. The basic plan adds 30 day video storage in the cloud, various object and motion detections, audio detection, auto tracking and zoom, activity zones, notifications and some other capabilities. While I find the cost quite reasonable, it does need to be figured into the overall cost. Overall, the Arlo Pro5 camera really is the gold standard for wire free security cameras. Arlo does provide regular updates to the app and seems to be actively expanding their capabilities. As a starter or an addition to an existing system, the Arlo Pro5 is well worth your consideration.

Great quality video even on 2k model, affordable price, a welcome upgrade to our Ring system

I've gone through a few security cameras, but this one is my new favorite and checks all the boxes for me. To be frank, the number one thing I like about the camera is that I don't really need to subscribe to a service to really use it, although there is a trial of the Arlo Secure service if you need it. But even just out of the box, I found the camera easy to mount, simple to use in the app, pretty versatile, and well thought out. The picture quality is really good, but you can make it lower to save bandwidth and power. There's an option to speak through it as well. I think the feature I like the most is the spotlight that can be set to turn when when the camera senses movement (the type and location of which you can specify). The field of vision is also quite good: from where it's mounted, I can see from the front door all the way to the garage. I currently have the camera set to record video whenever it detects motion, and these events are stored as video files that I can see directly on my phone. The software also has an Alexa Skill, so I can view the Camera's live feed on a separate device. The only problem I rant into was the initial setup. The camera requires a 2.4GHz wifi network to set up. Once the setup is complete, it can actually work on a 5GHz system. But it took FOREVER for me to finally get the phone app to connect to the camera - something to do with my mesh network. After some finagling, I was finally able to make the connection and complete the setup. Since then, I've had no problems with it.

Picture quality is really great, plans are affordable.

I have had Ring and Arlo. Arlo’s picture and app was better. But since a recent update (few months ago) it has been nothing but a hassle. It constantly struggles to load the feed, especially at night. I’ve started getting warning symbols of issues that aren’t actually there. The most recent, base station went down. So I tried to connect all of my pro cameras directly to the internet. Only half of them would. So I bought some more and once again another night of the feed not loading and error symbols.

Great cameras however I did need to purchase an additional router for the area the cameras were intended. It is a metal barn and it wouldn't transmit unless the two routers were connected via wired. When switching from one camera to another the flashing of the newly activated cam can be seen. It will not stop unless it is deactivated and re-activated a few times. It is not a flawless system however, it is worth the money if bought on sale.

This camera looks almost identical to my existing Arlo Ultra and Arlo Pro3 cameras. It charges the same and uses the same batteries. This one can be used standalone by connecting to Wi-Fi easily, I did check that it would use the 5ghz Wi-Fi signal, but if its far enough away, it used the 2.4ghz Wi-Fi signal, because it is stronger at longer distances. I tested that way first, but then I hooked it up like normal to my smart base station with the rest of my Arlo cameras. Hooked up to the base station, it still had a very good range and signal. This camera requires a subscription for using all its features, there are lots of options. I already have the unlimited option, so adding another camera made no change at all. This camera has better battery life than my other cameras. The battery also last longer using it connected to a smarthub basestation than using it on Wi-Fi. I tested it for a week in a busy location on a fresh battery and it used about 1/3 less charge of the battery than the camera I swapped it out for. So this camera should be used for your busiest location, to get the most out of it. The 2k picture was very clear and you can zoom it quite a bit. It has very good color night vision, and the spotlight is pretty bright at close distances, you can turn the spotlight off in the options if you don't want to use it and save the battery.

I really like the Arlo Pro 5S 2K indoor/outdoor camera. It was a bit confusing to setup because there were no instructions in the box. You have to go online to get any info on the security camera. Once I figured out how to open the camera, and then where the battery was inserted, the rest was pretty easy to setup and start using. I like the compact size. Especially the hard case that clearly will withstand “weather” when permanently attached outside of the home. I haven’t used enough to determine “how long” the fully-charged battery will last, but I suspect it will be sufficient. I like the fact that the camera is completely wireless … power and wifi connection. Having only the one camera device, I don’t know how effect the entire “system” would be nor how responsive the subscription monitoring system is. I have a complete security system by another vendor and earlier this year it/they were able to catch a Thief “in the act” of breaking in. The police were immediately dispatched, but the Thief was able to quickly exit the house/window before the Police’s arrival. However, the system was able to capture an excellent photo of the guy which helped the Police with their investigation. Again, I like the ARLO, but I would like to get a few more “components” to make a complete security “system” and then test out the results.

I have previously had Arlo cameras from a few years back, so I had already had some expectations as to the performance of the Pro 5S 2K camera. For testing, this camera was put outside in order to track the comings and goings of my particular street. When paired with a trial plan (I'm intending to go after the $5/month individual camera plan), Arlo's AI is in full swing. The camera quite successfully is able to tell the difference between a car and a person, which makes the snapshot of video clips a lot easier to manage through. And it is true -- you don't get the AI aspects of object recognition unless you're a part of one of Arlo's camera plans. Regarding the hardware itself, it certainly appears comfortably weather-resistant, and while you could install the device where it'll directly be impacted by rain, I've chosen to keep it under the relative protection of a roof. Also, if you don't enable color-based night vision, you'll save a lot more battery life, because color-based night vision invokes a pretty bright light (visible in the marketing materials for the camera), which will drain the battery rather significantly. The good news is that a recharge only takes a couple of hours, and a secondary battery is available for purchase. Overall, I'd go with this camera if I had a choice in security systems.

Usually do not give anything a "five" rating has to be perfect

I currently own the Arlo Pro 4XL system and needed another camera for my backyard. As with every technology it is continuously being improved so I was curious to try out the new Arlo Pro 5s 2K camera. Install was very simple. Charged the battery, mounted/installed, connected to my wifi and hub and away we go. I also noticed an upgrade to the Arlo app which is even more user friendly then the last version. I really like the the new home page/dashboard and the ability to personalize which cameras or widgets are highlighted. Back to the the camera...First I want to note how clear this camera is. I definitely noticed a lot sharper sharper details in my videos especially as I zoomed in which is a nice feature when trying to capture a face or a license plate. The range of view is consistent with my other cameras which is great. One of the other benefits is the extended life from the batteries which is always a bonus. I have yet to test the longevity, but feel this is just another benefit to upgrade when looking for new security cameras. So far so good. Love the new camera and would recommend when looking to upgrade or invest in a new wireless security system.

I purchased these cameras in November 2024 and I have been using them daily and they ARE NOT WORTH IT! I had seen great reviews about them all over social media and went for it. These cameras have multiple issues. For one the subscription is super expensive after your 30 day, trial ends, about $200-300 annually. Two, the battery dies within a few days/ one to two weeks of recharging, causing an inconvenience of mounting and dismount in your cameras multiple times a month. their customer service is not it either. Maybe I got faulty cameras but for the price I expected much better charging quality. The video quality is great however I would prefer if it wasn’t so grainy when there is a lot of light like the sun glare off the cars. I do like the night vision on them. I would say these would be less option if you can’t get a ring camera. I wish I could’ve gotten a refund in time.

Perfect addition to my 2 indoor Arlo cameras. I've had a couple indoor cameras for a few years and was hoping this would integrate with them even though this one is much newer. It went flawlessly but I did have to update the app I was using. Quickly added the new camera and now I can control all 3 together on the same app. Set up was fast and easy. So happy about that. Love the spotlight on it. Definitely bright enough to light up the area when it detects something. I'll be using this outdoors to protect our back deck and watch the critters that come visit us at night. Much better video quality than the typical trail cam. Seems pretty good so far at not noticing leaves blowing around but saw a coyote and our regular possum friend stop by the other night. The weather hasn't been cooperative enough here lately for me to get outside and permanently mount it but it looks very easy to do so and I'm looking forward to getting that done. Very happy with this so far and extra happy that 1 app controls all my Arlo cameras. I'll be picking up another of these soon to keep an eye on our front yard as well.