Customer Ratings & Reviews

Arlo has continuously raised their monthly subscription fee by large amounts and this most recent increase was the final nail in the coffin. Will no longer be using Arlo and will never return or recommend to anyone. Additionally, when you cancel your subscription they spam notifications that there is motion on cameras to create.fear that you are missing out on crucial notifications of activity on cameras. Extremely dishonest and frankly shady of a company to do. DO NOT PURCHASE ARLO AND STEER CLEAR.

I love all the features and options and how clear the cameras are

I tested arlo and I dont care for the video quality for indoors. Unless you leave lights on in your home you wont get a clear video. Only thing I could see was walls. Of course it has a feature that a flash light to allow you to see but its kind of stupid to have a light flashing on your kids when they are in bed sleeping and you simply want to check on them. I don’t recommend for indoor use the night vision mode is aweful.

Great quality and easy to set up. The battery life is decent especially when paired with after market solar panels.

Arlo outdoor/indoor security camera offers excellent video quality and easy setup, making it a great choice for home security.

We purchased an Arlo camera to keep in my apiary after having two bear attacks within a few days. We also purchased the solar panel and have to say we love this! We can turn on a light, speak to the "intruder" and just keep an eye on our bees! Thank you Arlo!

It doesn’t take photos that our old arlo used to early in the am

Very good visual and audio features. Great safety!

The Arlo system was recommended to us and Best Buy had a good selection of the company's products. A special thanks to Matt at the Warwick Store. He took the time to understand our needs and to thoroughly explain each system. This service resulted in our purchasing a bundle that has met our expectations and needs.

The absolute most worst instructions come with this product. The instructions do not even match the cameras for instance it says to sync your camera. Press the button on the bottom. The sink camera button is actually on the camera itself. You have to take it out of the housing. Product support is not calling me back when it says an estimated wait time of five minutes and I would get a call back. It’s been over two hours have heard nothing. Arlo needs to rethink their instruction manual and match the manual to the actual camera. I’m returning my system, I’ve had enough.

overall a very nice product. Only drawback was a bit tricky to sync depending on your wifi.

Not the best app . Also when setting up certain settings it wont fully respond . Another thing is at times when you try to log into the app in a hurry it glitches and wont pull up the live while you want to see whats around your home . Not many settings either

I love my Arlo camera. It is so easy to set up and use!

I’m very disappointed with the Arlo security camera. The biggest issue is that you can’t view any saved video without a subscription. The only feature available without paying extra is the live feed, which is pretty useless for a security camera. My Blink camera lets me view, save, and even send videos without a subscription, so I expected something similar. The video quality on the Arlo is also not great, and the sensors don’t work as well as my Blink system. If I had known I’d be forced into paying a monthly fee, I would have gone with Ring products instead. At least with Ring, they’re upfront about needing a subscription, and their video quality is much better. Very disappointed overall.

Great Cameras! They withstand the weather and connection changes.

I just love the work how the Geek person install my Arlo

Arlo is a fraud their customer service will add on non refundable charges. Disconnect the crappy service they give, Paying for a subscription cost you 12.99 & per an agent Roja, they add on 12.99 again just to tell you if your cat is on the couch. Try another security option, they appear to be good camera but their customers service is horrible and your stuck with them stealing prepaid, unprorated charges and will disconnect chat after 1 min with no response.

no continuous recording if you do not subscribe. no activity zones if you do not subscribe. range of base isn’t that good. expensive. not clear. one of my cameras had strange colors then one day they disappeared. like defective lines of pixels. i fear that the damages might come back again.

very clear view and the batteries last much longer the earlier models

I have had these cameras for 4 months and I have had a lot and I mean a lot of issues from massive delays to not capturing movement and not small stuff either, I could leave and come home and it not even pick me up. Now, one of the cameras is on a solar charger, and somehow, all of a sudden, it drains the battery, but the battery holds the charge on another camera. Arlo support wants to dance around the issue, using a sub-company to monitor and provide support. If I had known that these issues would have come up, I would not have bought these cameras, and I do not recommend them to anyone.