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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 900 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Indoor and outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and good picture. I got ones for inside and outside

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good peace of mind for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras helps provide peace of mind when we are away. I upgraded from Arlo Pro 2 series cameras, and I ma glad the two systems work together. Video quality is a little less clear than I would have expected, but overall they are good for the price. Setup was easy. One camera would not pair using the QR code, so I had to do a factory reset. I paired them with the Arlo smart hub.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I spy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Arlo security system. It was easy to install, and the clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    New Camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are quite easy to set up and have amazing video quality. The batteries actually last a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera with a few “Glitches”

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than figuring out how to best set my cameras to now “eat up” my data, these cameras have been wonderful in recording EVERYTHING…even a moth flying by! The dat is the one negative and another is the battery life. I understood it that the battery would last a year. Not the case. If you are running these all the time, the batteries will frequently need to be changed. Since I use them at my airbnb property, this has posed a challenge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to hook up and have a great picture. I have Pro2 and Pro3 cameras that have to hook up through a base station. These Pro 5s hook up directly to WIFI and therefore have a much quicker response time when pulling them up. Now the person at the front door is still standing there instead of walking away .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Nice Mobile camer with long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool set, work well and battery life is good.

    I would recommend this to a friend
  • Cons mentioned:
    Mount

    Rated 4 out of 5 stars

    Great Cameras/App, Integrated Proprietary Mount..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great, very easy to add using the Arlo app. My only issue is that for this model they went with an integrated proprietary mount, which means that if you are replacing old cameras like I was, you have to take them down and then mount these. I was hoping to re-use the old mounts. As long as you are aware of this, the rest is all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, this is the easiest, most reliable camera system Ive ever had and Ive used 3 brands before now. This camera captures what it should and never fails me with the alerts I need plus clear imagery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my cameras and happened to see these on sale. I'm not disappointed with the item. However, I didn't realize that they don't move like my old ones. But they do cover a very large area. It has good image quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. Camera quality is great. The app could be a little better as far as UI. Really good option when they go on sale

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo home security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Arlo home security cameras. It was very easy to set up under a few minutes. The quality of the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Easy set up. Very happy with picture and connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were shopping for a new security camera system for our home. We had narrowed it down to 3. I had been reading reviews on all 3 systems. The reviews on this system are really pretty good, so we decided to purchase a system and see how it performed. From what the store setup advertised, the image quality looked good. We got home and began installation. I was truly amazed on how simple the entire installation process was, from camara mount to app install to viewing took roughly 60 to 70 minutes. The clarity of the camaras was even better than in the store. The ease of set up and use is the easiest I have ever done. I now have 6 camaras and 1 floodlight camara. I will be purchasing 4 more floodlight camaras. If I could give more stars I would. In my opinion this has the best quality for the price. Would I recommend this ABSOLUTELY.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clear reliable cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They battery lasts a long time, and the video is so clear like I'm outside watching. It was easy downloading a video to my phone to text an officer after an incident with my neighbor, which was the point of the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great battery life. Also the vision is really clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price and easy setup aswell good video quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and cameras are good quality. Easy to set up. The notifications could get smarter and not send multiple notifications for the same event.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear video footage! Very easy to use. Installation and set up was not complicated at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great picks up motion quickly and has a clear picture

    I would recommend this to a friend