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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Arlo Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera for its easy setup, excellent video quality, and long battery life. Users appreciate the convenience of the wireless design and the user-friendly app that provides real-time notifications and two-way audio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 872 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice DIY system…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these to use without offsite monitoring. I think they will do well overall. Added the floodlights and doorbell. The system is easy to install and set up. We’ll try the offsite system for the trial and then only only use offsite when out of town for selected areas of our home. There is a slight delay in the signal but think it is offset by the quality of the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Pro 5S camera, batteries , and dual charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera's along with the dual charging station and the 2 batteries were a great bargain. I hope Best Buy brings in the camera's with magnetic attachment to wall in the future. The camera's were easy to set up and paired in a flash. You can not get a better focus on what you want filmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, this is the easiest, most reliable camera system Ive ever had and Ive used 3 brands before now. This camera captures what it should and never fails me with the alerts I need plus clear imagery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's alright not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Day time video quality is good. Zoom is poor quality. Don't like that you have to log in to app every single time. Takes s long time. Night time quality is horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great! They are easy to install and the operation is simple and straight forward. Wonderful pictures and sound. Battery life seems to be good so far no issues there. I love these cameras and they are far better than others that I have had (starts with a B).Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear video footage! Very easy to use. Installation and set up was not complicated at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great product, these is our second set, first set gave out...encourage everyone to buy this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras with nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the animal, person and vehicle detention, overall these seem to work good, I do feel the monthly fee is too much, know you can use it without that but I did not try that yet, but because of the high monthly fee i took off one star

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ARLO SECURITY CAMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY SETUP, WORKS PERFECTLY NO PROBLEMS BATTERY CHARGER IS A NICE ADDITION

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great battery life. I do not like that you have to pay for a subscription to store footage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and cameras are good quality. Easy to set up. The notifications could get smarter and not send multiple notifications for the same event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT NOW!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought again and would buy more if needed. I have protection order against a man. I needed them and they worked GREAT. held up in my case. Very clear picture. Easy to Use. Quick install and the battery lasts me over 3mo. charges in just a few hours and has an extra. All around good product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clear reliable cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They battery lasts a long time, and the video is so clear like I'm outside watching. It was easy downloading a video to my phone to text an officer after an incident with my neighbor, which was the point of the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Subscriptions!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscriptions are needed for pretty much any feature you can ask for or pay by buying the accessories needed for the features. A subscription is needed for cloud recording (only events are recorded), no internal recording or memory is available. Only way to have recordings locally is by buying an extra accessory and add a memory card to that separate unit. Recordings are only available to view in their app and no way to view from a computer. Want continuous video recording? must pay the subscription for such, which is not included in the cloud recording subscription. But an accessory is also needed for the feature, as the unit can only do CVR if connected to a constant ac power source. There's so many hoops that one must go through for simple features that are not clearly stated. The quality is great and can work but so many stipulations and limits hinder the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I were you, looking for a security or monitoring solution, I’d say Arlo Pro 5 is one of the best wireless/security cameras out there right now if you’re willing to pay for the extras. The picture and night vision improvements make it worth the jump over cheaper models, and the smart features genuinely help reduce noise in alerts and improve what you can capture. If money is tight, or you want minimal ongoing fees, you’ll want to compare with lower‑cost models that have fewer bells and whistles but maybe still “good enough” for basic surveillance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very nice compared to other cameras, and depending on the plan you purchase for the app you get notifications for essentially everything that the cameras pick up whether it be packages, cars, people, or animals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy wireless install. Editing activity zones is slightly cumbersome, otherwise zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the video surveillance the product gives. The packaging when I purchased it said "solar powered" which would indicate that it had solar batteries. It was not so. They have to be purchased for $70 dollars for each camera. The batteries do last quite a long time before charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cameras with crystal clear video!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recenlty upgraded my cameras to the newer Pro 5S series and really like the improvements. The cameras have great response to movement and take clear video images.Battery life is good, although I now have mine connected to solar chargers. Easy to install and the ARLO app works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent hardware, decent app.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are fantastic. The picture quality, battery life and durability is top notch. The Arlo app itself used to be excellent, but it’s rather subpar now.

    I would recommend this to a friend
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