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Customer reviews

Rating 4.1 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 922 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great security cam system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our son and daughter in law. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Working Camera and Video Capture on Point very simple to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to use app. My second set because I liked the first one so much I decided to add more to my home for protection. The auto detection and notification is also spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up for home security

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are easy to set up and the picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security, this is second one I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras rule

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras do all the things for our household!!! From watching kids enter to notifying us when someone arrives to Leaves !!! Also many cool options for the different cameras

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality very good performance at night and day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our security system. The Geek squad did a fantastic job installing it for us. We recently returned from vacation. While away we were able to check on our property every day in real time. it gave a a real sense of security and piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Worth the investment. Reliable. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality security camera. Battery life is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the AI features and the fact that i get a 10% discount on my jome owners insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and super clear!! Love this would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service, employees very friendly and the store is very neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tiger’s eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly was the security I’ll look very efficient and sheap

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful nothing but connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have cameras from different companies and these are awful if it’s not saying it’s too hot to charge it with the solar panel it’s not connecting. I even have the hub as suggested to make the connection better and it is absolutely worthless if I could return these I would but Arlo stay away from it. They are so bad when it comes to these cameras

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 3 out of 5 stars

    Don’t buy from “Best Buy”!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told us a lie about how a base station was not needed to make this gear work. In fact, if you don’t buy a base station you can only see live video, and the video you do shoot isn’t recorded. On top of that the Arlo customer service chat line was not very helpful. It took hours of trying one chat agent after another to even discover this! The Best Buy agent was deceptive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product seamless integration with base station

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    horrible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is garbage, having issues with one that won’t even turn on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Good cameras Good stuff Good

    I would recommend this to a friend