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Customer reviews

Rating 4.1 out of 5 stars with 922 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-922 of 922 reviews
  • Rated 1 out of 5 stars

    Absolute trash!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotlights wont turn off and arlo wont respond to any messages,buy something else for sure!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Alanna,

      Thanks for sharing your review. For instructions on how to turn off the spotlight on your Arlo Pro 5, please read this article: https://kb.arlo.com/000062172. For any additional questions, please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 1 out of 5 stars

    Poor Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot set this device up with the s22 ultra or pixel 7/pro running Android 13 as of dec 8, 2022. Junk software. Will revise if issues are fixed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your sharing your experience with the Arlo Pro 5S. We would like the opportunity to resolve the issue you are experiencing, please reach out to us at AskArlo@arlo.com with your contact information and the details you’ve provided here in your review and we’ll assist you in getting your new Pro 5 camera installed.

      We appreciate your patience and understanding.

      Best Regards,
      Arlo Team