Customer Ratings & Reviews

Salesman told us a lie about how a base station was not needed to make this gear work. In fact, if you don’t buy a base station you can only see live video, and the video you do shoot isn’t recorded. On top of that the Arlo customer service chat line was not very helpful. It took hours of trying one chat agent after another to even discover this! The Best Buy agent was deceptive.

Arlo has officially priced themselves out. The cost of the camera and then the almost mandatory subscription (you can but a hub to local record) and the absolute SNAIL PACE activation is just too much. I have gigabit internet and when it takes the cameras almost 8 seconds to respond, that’s an issue. Tapo andEufy are hands down better option with no sub.

Good quality and easy to install. Affordable subscription..

Good stuff. Good cameras Good stuff Good

Great deal for the price of three cameras work well

Easy to install. App works well and is easy to use.

Love my Arlo system and every time I stop in Best Buy I receive excellent customer service.

Excellent camera added to my home. Clear picture, easy to pair with other cameras, and easy to mount.

Batteries die faster than I expected but its MN. Over all I love the peace of mind when we are away!

I love feeling safe and secure in my home. I have a peace of mind and can rest easy,

Added this kit to my existing Arlo cameras. Right now there is one battery pack I’m keeping my eye on… seems to not last as long as the other two. Happy with my purchase so far

Bought Arlo cameras back in 2018 and they just stopped working. After much frustration, finally got a hold of Arlo suppot and I was told they're old and will no longer work. ARE YOU KIDDING ME?? I then made the biggest mistake ever and bought these Arlo cameras. I cannot connect them to the outside mounts that I arleady have. Then I found out there is an outrageous monthly fee if I want to keep any recordings. Trying to reach customer service is next to impossible. I returned these and went with Ring security cameras and I love them. Stay away from Arlo.

love these Cameras ! cant wait to upgrade to the Newer Models !

I love the Arlo Cameras and the quality it provides. The picture could be much clearer when magnified. However it works well.

Very, very unhappy with this system. I have 5 cameras, including a wired doorbell that, after several attempts, must be taken down to continually reset as the reset button is on inside of unit, making it difficult to access. Two cameras have solar panels that never work to fully charge the units and they are in direct sunlight! I have to continually climb a ladder and swamp out batteries. If they do charge to maybe 50%, if I am lucky, it doesn't last. I am so upset that I have to spend even more money to replace this security system that is essential these days. What a waste of money!!!

excellent picture quality, quickly responding system

Excellent especial in the night the pictures very clearly

Didn't know it didn't come with a base but I bought one for it.

An ansolute necessity in todays home environment where personal safety is critical. This purchase adds to my family's peace of mind.

It is simple to set up and I feel good about closing up at night!