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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 900 reviews
  • Rated 5 out of 5 stars

    Excellent camera quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love camera quality and free trial that you receive when purchasing the item!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product can be tricky to configure and instal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , but difficult to configure and join the network as you will have to disable the 5ghz first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this trusted brand and camera! So clear and crisp! Quality is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outside Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Outside Camera. Good Battery and Good Pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security system have had it over a year no problems would recommend thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced some older Arlo cameras with these Pro5S cameras. They work well. They also have a security screw so you can't tamper with them and remove the battery. They work well with my wifi router. The app is pretty good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reasonable system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set to add on to my existing system with hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal, quality cameras and accessories.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a quality bundle. If you bought separately, the price would be much higher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works exactly as I expected. It is my second camera. Both work great just need to keep up with the charge, which lasts a good while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera, app needs some work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security camera 2k recording, easy installation and battery swap is made easy with a release button under the mount. App can use some updates as when selecting a recorded video loads the one on top instead of chosen one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best security system ever purchased. Product works great and was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security made simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with excellent night performance. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cameras out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up I love them. I have them at rent house and main home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription required for the newer models cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Arlo for a while now and upgraded to the new cameras and was not aware that the new cameras require a subscription and the old cameras you can back the videos up to a usb for free

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear pic Easy setup Easy to install Notifications

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Arlo three pack cameras. When installing them only one camera worked. The other two kept telling me the batteries were rundown. I would hook the batteries into the charger and it would say that they were full. I switched it out with a camera that I did get working and the batteries worked for it. I have sent an email, but have never been contacted. I would appreciate some help.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi WilliamS,

      We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with personal security. Batteries are an issue. I have security problems and the cameras really help. I have difficulty hearing conversations and identifying people, but that may be because of the quality of my phones, or my hearing may be weak.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Sandra,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    I like it and I recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient to use and looks harmonious. I quickly put everything together and I'm happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Great quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great quality. I highly recommend.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set up. Works well to keep an eye on things. Much nicer than my old original ones

    I would recommend this to a friend