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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 900 reviews
  • Rated 5 out of 5 stars

    The best wireless security camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, great UI interface. Great community support. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system I recommend anyone to check it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera for outdoor-for backyards and frontyards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are easy to set up, excellent customwr service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was nice but now requires a subscription for cloud recording while older models didn’t.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo home Security system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product and Works well! However, Install instructions and operational features could be easier and spelled out better with written step by step instructions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect does exactly what i need it to do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, love the sleek design and easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras pick up movement quite quickly but the cameras are not that clear. I was a little disappointed

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Samantha,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with performance as an upgrade to prior pro versions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would NOT reccomend.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo cameras in October 2024. I have had nothing but issues. Picture quality sucks, cant even get a license plate clearly, after midnight it forgets to record, battery life SUCKS, my street is busy, I am lucky to get 4 days out of it, when you turn off “audio detection” it still detects. Currently dealing with a camera that rarely gets set off, will not connect, arlo support couldnt help, my camera is also getting so hot, any metal burns you, not safe? I also have older Laview cameras that are 10x better in every aspect. Dont waste your money. ;)

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ariel

      Thanks for sharing your review. We like to learn more about all the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Save your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately not better than my ultra 2 as far as video quality. The only thing ive noticed is lomger battery life.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Lyndsay,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera! This thing gets the job done! Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the arlo pro 2 setup for years before upgrading to this model. We have since sold this system for the Eufy system. We absolutely loved Arlo, BUT… when completing the necessary app updates for the updated system, we lost our 1 week of free recording access so now they force you to use a subscription. We tried the method of storing locally to a hard drive, only to find it misleading that u cannot view recordings when off your network. What’s the point of having a system to monitor when ur not at home when you can’t view the recordings? Our support for Arlo ends here… definitely recommend the Eufy systems tho as they give back the free access we’ve lost plus so much more for no monthly fees!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve used hand down it’s worth your money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned the bundle.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coundn't get the new cameras to connection with orginal Arlos. Don't like the updated app or the construction of the cameras.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Caughta Ho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing caught my wife sneaking her bf over to the house. Props on technology it outsmarts a ho everytime

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy…if you don’t wanna pay for a subscription! Will either need the hub or pay for cloud storage… had older Arlo and you could view recording for a short period of time… these do not do that!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Adam,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed in our home for security

    I would recommend this to a friend