Customer Ratings & Reviews
- Model:
- VMC4060P-100NAS
- SKU:
- 11946471
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
I would recommend this to a friendGreat device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. As described. High definition, even at night
I would recommend this to a friendArlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the arlo cameras view is perfect amazing color perfect cameras
I would recommend this to a friendOverrated and over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good view angle. I must say that it did capture our wide and long driveway at a good angle. However, the battery didn’t last even two days and I totally missed when people would come up the driveway also couldn’t hear anything. The audio was super static I ended up returning it and going with something else.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Mari,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told when i purchased the system that there was no charge for there service. well 30 days later they cut me off from lokking at the system and said we had to pay for it. well i guess the sales person lied to us.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Carl,
Thanks for your review. We will share your feedback with the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Screwed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cameras for sure. Ive had the arlo pro cameras with the hub station for many years now and no issues. I recently purchased the arlo pro 5s cameras under the impression they would work with my hub station which they did until the subscription expired. Now im stuck with them because its to late to return them. The subscription is too much. Now i have three cameras that do nothing!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Eddie
Thanks for sharing your review. The Arlo Pro 5s Cameras are compatible with Arlo Smart Hubs VMB4000 and above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo hreta products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... just wish the batteries would last longer
I would recommend this to a friendWasn't for what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was on time.. overall product is good just the battery dies fast and the cameras have lag time
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Need a phone inn Best Buy to get true answers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this. When we went to hook them up sll but 1 worked. Called Best Buy and i explained my problem. I told them it was a 3 pack. Said i could just bring it bsck and they would replace it. So i drove quite some wayonly to bd told no. I would have to bring all back. 2 wete already up n mounted. So upset and did not go back. Said they were aware of problem.
No, I would not recommend this to a friendMiss Old Total Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to install. Missed total tech and geek squad
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
New is not always better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to rate this item. I also bought a new base station. When made the change of base station a new Arlo app appeared. I am now unable to load the new base station and therefore I am unable to up load the cameras.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi.
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
dies too fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery dies way to fast wasn’t even a month. i hate that
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Nevin,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Cameras are junk joke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with them things can't even stay hooked up they're offline and I can't seem to get them hooked back on I can't keep paying $130.00 for you guys to come out here
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Don't buy from Best Buy or Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only work 50% of the time. Best buy reps have been out 5 times and still have problems and now am not getting a response to next step.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Came with a defective battery.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure on quality of camera. Have not been able to use it. Came with a defective battery. Spent approx. 1 - 1/2 hour on phone trouble shooting to determine it was a defective battery. Now I'm waiting for Arlo to send be a replacement battery. I sure hope that one is not defective!
No, I would not recommend this to a friendPiece of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 cámaras were installed. The next day only 2 cámaras worked. I contacted BEST BUY to advice them of the problem; after many calls to different people, finally I spoke with the right person. To come to my house and fix the cameras, it was a “charge”, even though they were just few days old. I told the guys I was leaving the country the next day and needed someone right away… NO CHANCE…. Now few weeks later, only ONE CAMERA WORKS. As soon as I come back to Houston I’m returning those pieces of junk .
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Veronica
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to pair this to my network and could never get my network to see it. I tried all of the tricks I could find in help areas to no avail. So I returned it and got a PRO 4 and it works beautifully.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo Pro 5S Camera(s)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One week after installing my Pro 5S cameras stopped recording. Live feed works but motion detection not working. My arlo doorbell camera installed 2 years ago still working fine.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Worst costumer service ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no other choice but to purchase other set of cameras. Because. Previous stop working and warranty did not covered since Best Buy employee Oceanside store madd big mistake not transferred warranty to right cameras cooperate services even worst they refunded warranty without my approval worst costumer service ever.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Eduardo,
Thanks for sharing your review. We are sorry to hear about your experience. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Costs Money to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my existing Arlo cameras that I didnt need to pay for a plan to use. Now 60 days after i bought them, the cameras are absolutely useless without me paying for a plan. If I wanted to pay for a plan i would have bought a ring.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We will share your feedback to the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team