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Customer reviews

Rating 4.1 out of 5 stars with 900 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 900 reviews
  • Rated 5 out of 5 stars

    Battery life and clarity is amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the battery life and the ease of changing out the batteries. I started using Arlo Essential camera which was good but what a difference with the Pro 5s 2K. I love the clarity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacks good software for live monitoring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good rates are a little pricey and it only allows you to live stream for 10 minutes. And you have to reset cannot multiple watch live

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Robert,

      Thanks for sharing your review. Arlo cameras have a 30-minute limit for live streaming to prevent battery drain, but you can resume the stream by pressing the play button again. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Greedy company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has continuously raised their monthly subscription fee by large amounts and this most recent increase was the final nail in the coffin. Will no longer be using Arlo and will never return or recommend to anyone. Additionally, when you cancel your subscription they spam notifications that there is motion on cameras to create.fear that you are missing out on crucial notifications of activity on cameras. Extremely dishonest and frankly shady of a company to do. DO NOT PURCHASE ARLO AND STEER CLEAR.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Elisha,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I like I like I like it I like it I like it I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features and options and how clear the cameras are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Clarity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an Arlo camera to keep in my apiary after having two bear attacks within a few days. We also purchased the solar panel and have to say we love this! We can turn on a light, speak to the "intruder" and just keep an eye on our bees! Thank you Arlo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to set up. The battery life is decent especially when paired with after market solar panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good visual and audio features. Great safety!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good camera for indoors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested arlo and I dont care for the video quality for indoors. Unless you leave lights on in your home you wont get a clear video. Only thing I could see was walls. Of course it has a feature that a flash light to allow you to see but its kind of stupid to have a light flashing on your kids when they are in bed sleeping and you simply want to check on them. I don’t recommend for indoor use the night vision mode is aweful.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jasmine,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    SATISFACTION GUARANTEED!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system was recommended to us and Best Buy had a good selection of the company's products. A special thanks to Matt at the Warwick Store. He took the time to understand our needs and to thoroughly explain each system. This service resulted in our purchasing a bundle that has met our expectations and needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Security Camera: Reliable Home Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo outdoor/indoor security camera offers excellent video quality and easy setup, making it a great choice for home security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our new arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t take photos that our old arlo used to early in the am

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 5s review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a very nice product. Only drawback was a bit tricky to sync depending on your wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo camera. It is so easy to set up and use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best app . Also when setting up certain settings it wont fully respond . Another thing is at times when you try to log into the app in a hurry it glitches and wont pull up the live while you want to see whats around your home . Not many settings either

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Marshall

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Dont Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute most worst instructions come with this product. The instructions do not even match the cameras for instance it says to sync your camera. Press the button on the bottom. The sink camera button is actually on the camera itself. You have to take it out of the housing. Product support is not calling me back when it says an estimated wait time of five minutes and I would get a call back. It’s been over two hours have heard nothing. Arlo needs to rethink their instruction manual and match the manual to the actual camera. I’m returning my system, I’ve had enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cameras! They withstand the weather and connection changes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with the Arlo security camera. The biggest issue is that you can’t view any saved video without a subscription. The only feature available without paying extra is the live feed, which is pretty useless for a security camera. My Blink camera lets me view, save, and even send videos without a subscription, so I expected something similar. The video quality on the Arlo is also not great, and the sensors don’t work as well as my Blink system. If I had known I’d be forced into paying a monthly fee, I would have gone with Ring products instead. At least with Ring, they’re upfront about needing a subscription, and their video quality is much better. Very disappointed overall.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    ARLO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the work how the Geek person install my Arlo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear view and the batteries last much longer the earlier models

    I would recommend this to a friend