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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 918 reviews
  • Rated 2 out of 5 stars

    Crap. Returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery: lasts about 5 days max. That's insanely bad. I have one wired and even with that there are problems. No matter how much I change settings i.e. to only notify for people, not animals, it still notified for animals. But also doesnt pick up people or vehicles. Worst part is when it does pick up something it takes a good 30-90 seconds to receive the notification. And there have been plenty of times where is hasn't picked up anything, like a whole UPS truck pulling up, driver walking a package to my door, and getting back in the truck and leaving. No notification, no triggering of the recording. I check and there's nothing. It also doesn't record 24/7 so you can't rewind back to before a notification to see what happened before. It just doesnt record until it's triggered. Also trying to access live is shotty. I have 1Gbps fiber internet, no problems with my previous outdated cameras, that were better than these. Overall I would not buy. I will be replacing them ASAP.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo Pro 5S 2k 3 camera bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having a fully charged battery at all times. This is crucial for ensuring the camera remains online without interruption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Blink camera this is a huge upgrade! Like the fact that you can just connect the camera directly to Wifi router without a need for a station. Also an extra battery is included in the package is a nice bonus! Setting was quick and easy I do have a great asus router which might have helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera system at a great value so I can see what’s going on at my property at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secured

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to use and always works when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very amazed with the quality of the video. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 3 Arlo Pro 5S 2k wireless camera bundle added installation, all was great, cameras work wonderfully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for the cameras was easy, be certain to check out the instructions on-line first since not much is provided in the box. They work good, only wish had a longer detection range. Be aware that if you only purchase the cameras to have them function and record any video you will need to pay a monthly fee to Arlo or you will only have a live feed. I purchased a Arlo Smart Hub to get them to work as I wanted and record video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Person's View - Arlo Pro 5s 2k cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cameras offer superior video capturing. One note is that in order to save/view recordings one must sign-up for a plan (which is not cheap). So be aware of this before purchasing these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and investment.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a good product for an investment that anyone can afford to buy from Bestbuy. Plus a great deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Value if you are placing in low traffic area

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing saving this from a 1 star is the picture quality. This is not for moderate to high traffic areas, the notifications actually drained the battery on one of our phones, there was over 800 notifications in one day. And the battery life on the cameras of course went just as quick. I had to change 2 cameras about every three days. I changed the sensitivity settings and nothing was detected. If an object was detected it would start recording too late and recordings would last only 10 seconds, I had the setting to record until object was not detected. I pretending like I was a person walking into our parking area and playing with our cars. I was out there for a couple minutes, There were multiple videos that lasted 10-16 seconds and skipped a lot of activity. When walking up to the back door, if you stopped moving, it wouldn't detect you. Messing with the back door, the video only lasted 8-12 seconds. The customizable zones, is not what you think. You cannot set up multiple zones and configure each zones independently. The zones are just motion detection areas. All notifications are on the camera level. You cannot set Zone 2 to lower sensitivity than Zone 1, and have separate notifications for each. Britain had better Customer Service during the Revolutionary War sending letters by ships.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo - Pro 5S is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it - Wider Angle Lens - Easy Installation - Good Video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! We love it! The quality of the camera is clear and it was very easy to set up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Started off okay..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of the 3 cameras stopped recording. I have pictures to show that the battery life is on 100 and the last time they both recorded. Wouldn't you know? Someone broke into my car and looted it. And guess who doesn’t have footage?? Me! This was the biggest let-down that I've ever spent money on. I'm returning these. (BTW, I did troubleshooting with Arlo. So the times you see the recordings were how long theirnfix actually worked.)

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Best Cameras Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo Pro 5S 2K 3 camera bundle to replace my 5 year old NVR hardwired cameras that I absolutely despised. The set up was extremely easy and the picture quality is superb. I’m so glad I bought these cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. So easy to set up can be install at no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice crisp however, the rechargeable batteries tend to power down when there is constant activity and you have to replace it and most of the cameras are in areas that need to be reached by a ladder. a little pricey as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality was great and the extra features are worth it. The biggest issue was the distance that they picked up from and the delay which was too long so I decided to go with wired cameras instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, even better product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and such easy set up. I am on the free trial with Arlo, but I believe they will continue to work with out plan, but there will be no recordings. Which is okay. Thought I needed more cameras but these have such a wide angle of view the 3 are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMPRESSIVE Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely satisfied, impressed and happy with these cameras. Even my neighbors and friends were quite impressed with the clarity and sound as well. Great purchase for sure!! Highly recommend folks!

    I would recommend this to a friend