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Customer Ratings & Reviews

$119.99

Customer reviews

Rating 4.1 out of 5 stars with 918 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 918 reviews
  • Rated 1 out of 5 stars

    Don't - unless you want to pay for subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is useless if you don't want to continue paying a subscription year after year. You cannot access any video recordings, which is the whole point of a security system! I also own a previous gen Arlo with a base station and it works well. Arlo completely messed this up in order to get more money through the subscription. If you don't mind paying $150/year, then the camera quality and features are very good.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Todd,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wifi connection! Now if they can only make it with 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, clear pictures. view has a wider range than our first Arlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arlo 5s pro video quality is really good crystal clear and the wide angle helps me see more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Pro 5S security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works good. Does need the solar panel if the camera is placed in an area with a lot of motion. The batteries don't last that long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delay on the wireless system is not really what I expected. It''s over 10sec delay. I had wifi signal enhancer close to the device and still the delay was not what I would expect based on BBY sales person recomendations. I got stuck, could not return item as my return period expired. I took too long to install them and realize of the cons of the system

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thank you for your review. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras pick up exactly what we wanted. Satisfied with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has the best 2K and 4K cameras out there! Love their cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Arlo Camera yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo 5 is easy to install, only take minutes. The video quality is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good. Thank you. No issues. Price is okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is a trusted brand so expect quality. However in setting it up, a 2.4 router is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, second purchase. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PFBH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the camera. So far everything is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far i do not see much ditterence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not see much difference in video quality between the Arlo Pro2 and the Arlo Pro 5S. I did however find the batteires drain almost instantly (1-2 days in constant motion) The Arlo Pr 5S do a much better job at notifications and connectivity. My meeds require tobbe able to see license plates, with the cameras mounted 15ft in the air and 20ft from the street. With my experience, the Arlo Pro2 is able to just barely make out license plates, i see no difference with the Pro 5S unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very easy to use app. My second set because I liked the first one so much I decided to add more to my home for protection. The auto detection and notification is also spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid The Disgust, Keep Searching!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save YOUR Money! Chose this System Over Google b/c I hate Google. I've owned 2 Months now and waited to Review: I'm VERY Disappointed!! Biggest Issue(s): 1) Multiple Cams, Not Recording All Events occurring Simultaneously on Different Cams - I think the Digital Processing is Too Slow!; 2) Battery Life on a "High-traffic" Cam is Abysmal at best (replacing Every 7 Days like clockwork!). Video & Zoom is Good on Events, when actually Captured. About $1,000 "Down the Drain"!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and super clear!! Love this would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cam system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our son and daughter in law. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo pro 5s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wasn’t working the best in the beginning now everything is good

    I would recommend this to a friend