Customer Ratings & Reviews
- Model:
- VMC4060P-100NAS
- SKU:
- 12549801
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Arlo Can review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and they work great. But then it said that I need a monthly subscription to use the basic features. False advertising and greed. So I took them back.
No, I would not recommend this to a friendNice Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with performance as an upgrade to prior pro versions
I would recommend this to a friendFrustrated
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Arlo three pack cameras. When installing them only one camera worked. The other two kept telling me the batteries were rundown. I would hook the batteries into the charger and it would say that they were full. I switched it out with a camera that I did get working and the batteries worked for it. I have sent an email, but have never been contacted. I would appreciate some help.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi WilliamS,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Arlo Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the Ring Spotlight cameras. Good picture quality, but didn't work for me.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ivory,
Thanks for sharing your review. We like to learn more about what didn't work you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Caughta Ho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing caught my wife sneaking her bf over to the house. Props on technology it outsmarts a ho everytime
I would recommend this to a friendGood quality cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have liked if this set also came with the magnetic charging cable to attach directly to the body of the camera, but other than that no complaints!
I would recommend this to a friendgood camera solution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second set of these -they work great and can be places almost anywhere with good wifi
I would recommend this to a friendArlo camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a camera that discharged batteries continusoly so works great and as advertised great arlo camera.
I would recommend this to a friendHighly disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the arlo pro 2 setup for years before upgrading to this model. We have since sold this system for the Eufy system. We absolutely loved Arlo, BUT… when completing the necessary app updates for the updated system, we lost our 1 week of free recording access so now they force you to use a subscription. We tried the method of storing locally to a hard drive, only to find it misleading that u cannot view recordings when off your network. What’s the point of having a system to monitor when ur not at home when you can’t view the recordings? Our support for Arlo ends here… definitely recommend the Eufy systems tho as they give back the free access we’ve lost plus so much more for no monthly fees!
No, I would not recommend this to a friendWould NOT reccomend.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Arlo cameras in October 2024. I have had nothing but issues. Picture quality sucks, cant even get a license plate clearly, after midnight it forgets to record, battery life SUCKS, my street is busy, I am lucky to get 4 days out of it, when you turn off “audio detection” it still detects. Currently dealing with a camera that rarely gets set off, will not connect, arlo support couldnt help, my camera is also getting so hot, any metal burns you, not safe? I also have older Laview cameras that are 10x better in every aspect. Dont waste your money. ;)
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Ariel
Thanks for sharing your review. We like to learn more about all the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Update not necessarily a good thing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the pro series seems these updates are cheap and easy to break not really worth the price
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Webs
Thanks for sharing your review. We'd like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed in our home for security
I would recommend this to a friendArlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the previous versions and can actually connect to my 5ghz.
I would recommend this to a friendEasiest install yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy after my recent upgrade from the pro 2. Nice addition that the newer cameras are backwards compatible with even that ancient base station.
I would recommend this to a friendSecond set works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a set and had it installed and it was faulty. It was nothing but problems. I returned them and was sent 3 more cameras which are so far working ok
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kathi,
Thanks for writing a review . We're glad to hear that your replacement Arlo Pro 5 cameras are working as expected. If you have any trouble with your Arlo Pro 5 Cameras, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support and understanding.
Best regards,
Arlo Team
Great camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and got it on sale which made it even better.
I would recommend this to a friendSave your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definately not better than my ultra 2 as far as video quality. The only thing ive noticed is lomger battery life.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Lyndsay,
We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Misleading
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy…if you don’t wanna pay for a subscription! Will either need the hub or pay for cloud storage… had older Arlo and you could view recording for a short period of time… these do not do that!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Adam,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Home security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly without any problems with the internet connection and cheap prices
I would recommend this to a friend3 pack cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful system. Batteries keep dying and they are terrible to get out of the units to charge. Can’t watch the cameras live without a multi minute delay, waste of money imo. Can’t return as the return as they died after the 14 day return window so we did not know the batteries would be stuck in them
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jennifer,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
Additionally, the delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
Best regards,
Arlo Team