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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 166 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers enjoy the Pro 5S 2K Indoor/Outdoor Wireless Spotlight Security Camera's excellent video quality, long battery life, and ease of use. The camera's night vision and wireless capabilities also receive positive feedback, with many praising the simple setup process and effective motion detection. The built-in spotlight is a frequently cited advantage. While some users suggest improvements to the app, the overall customer experience appears positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 166 reviews
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera I got so far from Arlo. I pair this to my old generation cameras and you can see the difference in video quality. Night vision is great. Battery holds charge for more than two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs v

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. So easy to set up can be install at no time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    $20 Subscription, Bad Camera Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $250 I think there are better options out there, especially if you only need one camera. I bought this camera because it stated that it can record continuously which is exactly what I wanted as smart cameras with motion detection often lag and miss a lot of events even on the highest sensitivity settings (for example, the Ring Stick Up Camera - don’t buy it unless you’re looking for very short range motion detection). Because of this I needed a camera that was able to record continuously and allow me to rewind to a specific time/date. The Arlo Pro 5s DOES have this ability however it requires a $20 a month subscription to CVR services as well as a $100 smart hub. For some that may sound like a steal however for myself, having only one camera, it just didn’t make sense. Other issues I have with the camera is that the motion detection doesn’t pick up enough events on the standard setting with no CVR subscription so you almost HAVE to purchase CVR. The app also has very minimal motion detection settings compared to Ring. It’s also easier to navigate Ring’s app as well as invite people. The Arlo app itself is laggy. Another rather large issue is that without the spot light the night vision is terrible. It’s entirely too dark compared to the Ring camera I had previously which had no spotlight which was only $99. I can see this set up being ideal if you have multiple cameras and possibly an entire security/surveillance set up. But still for $250 I think there are better options out there for what this camera has to offer as standard features. For $250 I was pretty disappointed and this review sounds like a Ring ad but I actually bought the Arlo to replace the Ring because I didnt like it so that’s saying something…

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for taking time to share your feedback and experience with the Arlo Pro 5S and CVR.

      When not using CVR and only using motion detection, there are multiple ways to optimize the motion detection of your Arlo cameras so events are not missed detailed here: https://kb.arlo.com/1015583. Also, you can get more details about managing motion detection sensitivity here: https://kb.arlo.com/41.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Security Camera – Arlo Pro 5S 2K The Arlo Pro 5S 2K is a fantastic security solution with crystal-clear 2K resolution and a powerful spotlight feature for clear nighttime footage. Its wire-free design makes installation easy, and the long battery life ensures weeks of use before recharging. The user-friendly app provides real-time notifications and two-way audio. Perfect for indoor or outdoor use, it’s a reliable and modern security option. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, works great at night, battery life verydecent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for a previous outdated Arlo device with this 2K camera and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All That and More…Quite Satisfying Wow Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to Say 200% Improvement from the Earlier Models, with Battery Life amazing, and Picture Quality is fantastic. This, although there is a Learning Curve to Achieve these Remarkable Standards, has brought, FOR ME, Arlo back into prospective of Standing Tall on the Security Cam Market. A new Zoom and Follow Mode is surprisingly accurate, for a Stationary Security Cam, was quite surprised. Must add though, Night Vision Funky, as only Black and White, as Color Night Time Vision is touted as a “Feature” in this cam, but all good once you Play Around with all these Features. New Arlo Mobile App Interface is Highly Customizable, and provides an individual preference that improves the approach to One’s Own Needs. So far, a happy camper. Two weeks, battery hasn’t budged with Nightly Racoons Playground in View…Who Knew all that was going on, as my Older Arlo Pro’s had Never Detected anything but Big Humans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great outdoor wireless camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a wireless camera, and this was easy to install above the front door. Make sure it's charged, setting it up in the arlo app is quick and easy. The picture you see in the app is very clear. Nite vision is also good. I'm waiting to see how long the battery lasts, I'm inclined to get an extra battery and charger. That will make it easier when it's time to change battery instead of recharging the same one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's cold outside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras have excellent features and really good video . the one feature thats not so wonderful is the fact the batteries don't like the cold weather. the cameras will automatically go offline until the weather is warmer,other than that they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality needs improvement, alerts are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top rated by NYT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more important than my personal insights, the wizards at Wirecutter / NY Times feel that this is the security camera to buy. Their review was based on the prior model, the Pro 4 for wireless outdoor cameras. But the Pro 5 offers better battery life and it also supports dual-band Wi-Fi. So I felt this was even better. It was purchased as a gift to my daughter, who has noted an increase of automobile break-ins in her neighborhood for vehicles parked outdoors at night. This will ease both our anxieties. This camera offers their opinion of the best combination of detailed video performance, specialized alerts, and easy installation. And it is compatible with all the Smart Home systems widely used (notably including Apple HomeKit, Google, Alexa, etc.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and crystal clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re really enjoying this camera. Set up was simple, install took all of 2 minutes, and it’s very easy to take the battery out to charge. We really like the app, the options to arm it as home or away or standby so you’re not receiving a million notifications when you’re home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldn't buy another brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up and install, would have finished it in 30 minutes if my screw gun battery hadn't been dead. Images are crystal clear and I love that after the 2.4 ghz setup it was a one button push in settings to switch to 5 ghz. you will nor be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. Had to get a Eero booster so the camera could pick up Wi-Fi. However, I am in a metal building. Clear picture during the day, Better Picture at night if you have a light on. Ok if not, but much better if there is some light. We bought 4 so far. There is a delay in notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO pro 5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer of Arlo for 7.5 yrs. Started from Arlo Pro, then Pro 3 and Arlo Pro 5 The best is Arlo Pro 5. Clear resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality, wide-angle view, and long battery life. Setup was easy, though the app took a few tries. Reliable motion detection, but some features need a subscription. Overall, a solid security camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Pro 5S 2K Indoor/Outdoor Wire Free Spotlight Security Camera is my new favorite security camera. The design is so great and I love its wireless. Install is super easy, video quality is superb! This is a must have for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera that can be used indoor as well as outdoor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera easy to connect and it’s clear love that it doesn’t need to be plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow to record but works I would buy Blink there are other brands online

    No, I would not recommend this to a friend