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Customer reviews

Rating 4.4 out of 5 stars with 8223 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the camera's quality, ease of use, and long battery life, frequently praising its simple setup and effective night vision. However, some customers expressed concerns about the motion detection's reliability and the system's cost. A few also mentioned minor issues with response time and the mounting options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 8,222 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sassy Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great. It lets you know where there is movement in from of the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love arlo best system on the market love the quality of the video it offers

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe clarity is good. The cameras are lightweight .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, works all the time with no outages. Would absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    arlo pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome night vision Setup only took 15 minutes! !

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The best camera system for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the system is wire free and only took 30 min to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Video Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this two camera package I have added additional cameras to my system. You can have 5 cameras on the free basic system or up to 10 if you pay for a subscription. Works well with my android app. Sometimes the alert messages are a bit delayed. Nice feature with subscription to filter alters. The batteries only last about a month before having to be recharged.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the audio feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently had the older version of the arlo cameras but needed to add another view. Rather than just buying an additional camera, decided to try the one with the audio feature. It's confusing as to the battery because this was different the the older version and it was unclear how to charge it other than removing the camera from its location and plug it into the supplied cord. It's very expensive to buy an additional battery and a charger so you can swap out rather than leaving your monitored area out of view while charging it in the camera. So far I have had the cameras up for a few weeks and they seem to be holding a charge better than the older cameras. Setup was fairly simple but getting both the old and new cameras to all appear on the arlo app was a little tricky. I do like the audio feature and being able to speak to someone when in view worked rather well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. We use it to monitor the front door so we can see who's coming and going.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners. Best app integration out of all companies

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best out of all Arlo cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these and I’m very pleased with the clarity of the video playback

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy to setup, amazing features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a wireless home security that is easy to set up look no further. I set this up myself in about 30 minutes. You also have the ability to add more cameras later. Best features are the microphone and speaker on each camera, you can speak to the intruders or hear what they say. You also do not need to pay for cloud storage which was a huge plus. Ill be looking to add to my 4 camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working cameras just what I needed helps me watch my home when I’m away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are super easy to set up and gives you a great piece of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these easy to set up and easy to use the app on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best in the market right now for me! easy to install and user friendly features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should, alerting us to anyone that pulls into our driveway.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Only took a few minutes. Parents love it and can keep tabs on each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Arlo Pro adds to a great product.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 6 standard Arlo cameras for about 4 months now. Love the product. Recently I picked up the two pack of Arlo Pro cameras with the new 'Siren' base station. First off, as a professional designer, the packaging is very attractive. The products are very visible and you can see them in 360 degrees. As a consumer, however, the packaging is not very easy to get into. It takes me longer to get into it, than I feel that it should. Once into the packaging and having the products in front of me, they are very well put together. Very tactile as well. Sitting the Pro next to the original Arlo cameras, you can see that these new units are about 25% larger. This will be to facilitate the new rechargeable battery and the new 2-way audio capabilities. But they are not cumbersome in their size. I chose to replace two of my standard cameras with the Pro cameras out front of my house and at the back door. In order to set up the new cameras, I needed to take down all of my cameras and sync them to the new base station. The sync set up is the same as the previous version of the cameras, press the sync button on the base station and then press the sync button on the camera for 2 seconds and wait. The cameras synced quickly each time without any trouble at all. My issue came when in app, I was told that the camera needed an update. One worked fine. The other one showed it was updating, but then stopped doing anything and would then tell me that I had an update to do. Same thing, would do the update, it would go back to the start and tell me I had an update to do. I continued on and set up the camera. The cameras mount on their proprietary mounts, which for some reason there isn't an outdoor mount included in this set. The previous standard 2 camera pack and 4 camera pack that I had purchased included the magnetic bases but also 1 outdoor mount. There isn't one in this Pro 2 pack. Setting up the cameras is easy. A simple screw mount attaches them to the outdoor mount (which I purchased separately) and then positioning is done through the Arlo app. You can turn the image 180 degrees, if you are mounting the camera upside down, under your eaves or the like. This is where I have a little contention. There is only the option for 0 degrees or 180 degrees. No other rotation options. I would like to have 90 degrees as an option, for narrower hallways. Otherwise you have to turn your head 90 degrees to view your video on screen, be it a laptop or within the Arlo app. The video quality is excellent. Detection time for the motion sensor is very good as well. The only drawback is that the camera is essentially asleep and needs motion to wake it, so there is a delay from the wake up to the start of the recording. It's not much, but it's the difference between catching the front and catching the back of a car driving past your house. New in the Pro version is 2-way talk. The sound pick up of the camera in my opinion is fantastic. My front camera is in my entry way. I was talking to my neighbor at the edge of my property line and could hear the conversation on playback clear as day. Testing out the 2-way talk, there is a little delay on 'set up' i.e. triggering the speaking capability, but it works flawlessly in the time that I have tried it. I am very happy with the cameras and their functionality, the only issues I have are with the initial software updates that didn't seem to work on one of the cameras, and then the lack of functionality to rotate the camera view to 90 degrees. Obviously you can angle the camera however you want, but the video view cannot be changed apart from 0 degrees or 180 degrees. The video quality is superb, battery life is really good in the short time I've owned them, but the standard cameras batteries are lasting very well indeed. Signal is strong around my 4,000ft home, I don't have any connection issues with them at all. I have not tested out the siren functionality at this moment in time. Overall, great cameras with much needed and welcomed functionality.

    I would recommend this to a friend