Customer Ratings & Reviews
- Model:
- VMK4370P-1BYNAS
- |
- SKU:
- 6642634
Customer reviews
Rating 4.7 out of 5 stars with 193 reviews
(193 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Pro Outdoor Security Camera's impressive video quality and easy setup. Users appreciate the reliable motion detection and wide field of view, ensuring comprehensive coverage. The camera also boasts decent battery life and good night vision. Furthermore, the simple and aesthetic design, coupled with dual-band wifi connectivity, enhances the overall user experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Arlo cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are good they pick up everything which is good but sometimes annoying when I keep it notices
I would recommend this to a friend- Pros mentioned:Battery life, Setup ease, Video quality
Rated 4 out of 5 stars
Steep subscription-Phenomenal motion detection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.**OVERALL** The Arlo Pro 6th gen camera system is a compact, wireless outdoor, user-friendly security system offering high-quality video that's quick and easy to set up at an affordable cost. That being said, I'm typically not a fan of these systems, but for the purpose of this review, we'll scrap all that for an unbiased look at these. For those unaware, these systems are cloud first subscription service with limited functionality without a subscription. These units offer no local functionality other than a live view. On the surface, these units have a good build quality and a versatile, sturdy mounting system. One of the key benefits of the Arlo system is the scalability, allowing you to add multiple cameras to monitor multiple properties/locations with minimum effort. It's worth noting that each location requires a plan. However, it isn't clear if adding a camera to the same "Home" location using a different SSID to place at a different location would prompt a forced plan purchase, it could possibly violate TOS. The system offers unlimited cloud storage through a subscription which can cover a single or unlimited devices. A single device plan runs 9.99/mo and for unlimited devices, there's 2, plus and premium for 19.99/mo and 29.99/mo. The difference between them being that one includes more home benefits such as insurance discounts and professional monitoring. The included, rechargeable battery pack, has a great battery life using default values. Something to note, while the premium plan is rather steep when compared to other cloud systems, it's my belief they do this as it's an undisclosed full property security system, there's just more legal red tape to make that claim. That's because the camera's can function as a fire detector listening for the screeching of your homes carbon monoxide sensors. Loud noises such as gunshots or windows breaking, and doors being opened. If any of these trigger an alert, the system can alert you or family members. Manual activation of emergency services is required if you are in need of that. Lastly, I don't appreciate the fact that these units automatically start a trial for you when you register the camera. I would have preferred to have no plan to contrast against what having a plan is like. Not having to wait 30 days for the trial to end to compare or using the chart showing what's included in the trial to make an assumption on the perks I get with a plan. It's just much easier to compare when you can use each option. **Pros:** * Quick and easy setup * Scalable system for monitoring everything * Convenient cloud storage solution through Arlo subscription * long battery life * low-key full property security system **Cons:** * can be expensive when compared to other subscription based cameras * Limited functionality without subscription * Trial starts automatically **FEATURES** To access most of the features of the Arlo Pro 6th gen system, you'll need to purchase a subscription plan. The Plus subscription plan costs $19.99/mo for unlimited devices or $29.99/mo for unlimited devices and a few extra features. At $9.99/mo you get basic and a 1 device plan. With a sub, the cameras offer motion detection, person detection, vehicle detection, package detection, and fire detection. It becomes very granular even allowing for a person's detection such as a family member. It does prompt that you should get consent from the individual and that certain laws could apply based on your region. Without a sub, I assume, you only get motion detection notifications with no extra details or recordings. Motion detection triggers various events with plenty of information to discern details about what might be going on. From messages such as "person walking with phone", "person with package", "person nearing door", and "person opens door". If a person can handle/hold it, I'm sure the descriptor will add it into the alert message. Night vision is superb, it can illuminate my yard with the longest section being roughly 20', which makes very clear that a shadow would be lurking in the dark. Overall, the Arlo security system is easy to use and convenient, making it a great option for those looking for a simple and effective home security solution. Motion detection is superb giving you very detailed actions triggering an alert. Possibly one of the best I've seen so far. However, be aware that without an active sub your camera system would be practically useless. Additionally, this seems to be on the pricier side when compared to similar systems. This is worth 4-stars.
I would recommend this to a friend Rated 5 out of 5 stars
Great brand!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of their products, and the price is excellent
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, I have no complaints, good price ,good quality
I would recommend this to a friendRated 4 out of 5 stars
Security Camera review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera just would enjoy if the camera quality was better :)
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many products in one bundle, such a great value
I would recommend this to a friendRated 3 out of 5 stars
Have to buy monthly subscription to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to buy the monthly subscription to really use the cameras. Don’t buy if you don’t get the monthly subscription
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello
No, Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.
Best Regards,
Arlo Team
Rated 1 out of 5 stars
BEWARE-purchase with caution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this set and subscribed to their secure monthly fee to ensure the most security at my mother’s house who recently passed away. About a week and a half after purchasing, several items were stolen from this location right in center view of 2 of these cameras, and neither one caught a single movement. I spent hours chatting with tech support because they have no phone number you can call and was told it must have been my internet (when no other items connected to the internet had any issue).
No, I would not recommend this to a friendRated 1 out of 5 stars
Planning on Returning These Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly getting ready to return these. To even get functionality out of these you have to pay for a subscription, if you don't NONE of the clips will save rendering these essentially useless. There are camera's out there that cost a little more but don't require a subscription to have all of the features so i will be going that route. Also it does not work as well as described, it claims to have a good range but it doesn't capture anything further than 10 feet from the camera. Just a waste of money overall.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Kali,
Thanks for your review. If you're experiencing some range issues with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. For further help, navigate to Settings > Support in the Arlo App for service options for you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Night vision, Video quality
Rated 5 out of 5 stars
Great Camera system with expandability
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After adding the Arlo Pro 2k camera 2K security camera to my existing Arlo Pro Bundle setup, I noticed a real improvement in coverage around my home. The Pro 2k camera camera fit right in with the system, and setup was just as simple and quick as my original bundle. The 2K resolution is impressive. Images are crisp and clear, both during the day and at night. I was especially happy with how well the camera’s night vision and security light illuminated my backyard, making it easy to see details even in complete darkness. My wife also pointed out that the Pro 2k camera’s video quality is noticeably sharper than our earlier cameras. I’m really pleased with the performance of Pro 2k camera as an add-on. The Arlo app manages all the cameras seamlessly, and I keep getting fast notifications anytime there’s motion. Adding the Pro 2k camera to my system was hassle-free, and charging the battery through the two-battery station is super convenient. Swapping batteries is simple and doesn’t interrupt the camera feed, which works perfectly for our setup with limited outlets. It’s a nice touch that Arlo includes a security sticker and yard sign with the bundle. I think having those visible helps deter unwanted visitors. When I first connected the Pro 2k camera, the battery wasn’t fully charged, but once topped off, it’s been operating smoothly with the rest of the cameras. Just a heads-up: after the free month trial, you’ll need a subscription to keep saving your video clips. Overall, I’m really satisfied with how the Arlo Pro 2k camera 2K camera looks and performs as part of my Arlo system. Even with the monthly storage fee, the features and image quality are worth it to me. The motion alerts are accurate and helpful, distinguishing between people, cars, and pets, so I’m only notified when something important actually happens.
I would recommend this to a friend Rated 1 out of 5 stars
Waste of moneh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras but the app keeps crashing and it’s past the return time. $170 down the drain. Arlo can’t help. Been chatting with them all day. They told me to log in on my computer. That helps. I leave and want to see who is at my door when I’m gone but I can’t because I’m not o. My computer in my home. Stupid and useless. Thanks Ai.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Cleeisme,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Battery life, Setup ease, Video quality
Rated 5 out of 5 stars
Nice upgrade from single camera setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro system has been an impressive upgrade to my old home security set up. It has replaced a system of cameras from multiple companies. The cameras work together and are nuch more funcrional than stand alone cameras. The installation was super easy, just mount the cameras, connect them to the app and it is ready to go. The video quality is excellent, with crisp detail during the day and surprisingly clear night time recording. I can easily zoom in on footage without everything turning into a pixelated mess and losing detail. The wireless design is a huge plus. Being able to put the cameras exactly where I need them without worrying about outlets or cables is a game changer. Moving the cameras depending on different situations is a game chnager. I love that you arent locked into one set up. The battery life has been excellent so far, and the dual charging capability gives me a lot of confidence that i won't be left unprotected. Having an wxtra battery ready makes the whole system feel effortless to maintain. The motion alerts are quick and accurate, and the customizable zones help filter out unnecessary interruptions. Overall, the Arlo is a dependable, high-quality security system that’s well worth the money. I’d absolutely recommend it to anyone looking to upgrade their home security.
I would recommend this to a friend - Pros mentioned:Battery life, Night vision, Setup ease
Rated 5 out of 5 stars
Security That Doesn't Demand Attention
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro 3-Cam system is exactly what I was looking for, and in a much simpler package than I anticipated. The installation was surprisingly seamless, both the physical mounting of the cameras and the connection process with the app. I often find these bespoke smart home apps to be painful to navigate, but Arlo has clearly prioritized the initial user experience. The app itself is intuitive, which is another welcome surprise from a hardware-first company. I found the various options for sensitivity and notification levels genuinely helpful for tuning the system to my environment and avoiding constant false alerts. In performance, the camera is top-notch. The 2K HDR video delivers crisp, clear images, and the night vision is very good. Beyond security, I've found it unexpectedly handy for confirming package deliveries. Crucially, the Arlo system is less disruptive to personal privacy than some competitors, as it doesn't create the expectation of communicating with every visitor. It simply observes and allows me to decide how on point I want to be with my reactions. Combined with its very long battery life, the cameras are set-and-forget tools that offer peace of mind without becoming an intrusive fixture. The Arlo Pro 3 is what you hope a modern security camera system will be: powerful where it counts and significantly easier to get going than expected.
I would recommend this to a friend - Pros mentioned:Battery life, Setup ease, Video quality
Rated 5 out of 5 stars
Perfect wireless camera system.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo - Pro 3-Cam Wireless 2K HDR Security with dual charging station is a great setup. Overall, I’m very happy with how quick the batteries charge, how easy it was to setup. The process in and of itself was rather simple. The video quality is great. We installed a camera in our dining area only to catch one of kittens attempting to murder one of the plants. We set up another camera in a rather busy outdoor area. This is where the learning took place. Number one Set up the activity area on your devices. You know the area that you actually care about being monitored. The other part of that is, do not mount your camera(s) in an area that is hard to get to, unless of course, you purchase the Arlo solar panels so the devices can charge. Otherwise, you’ll be breaking out a ladder and trying to break your neck about once a week to change the batteries. With that being said, there are other options, you can have your cameras where they are not so sensitive to motion, or where they only monitor at specific times. However, when your cameras are set to monitor 24/7/365, the battery seems to last about a week, which is not bad at all could be better, but I have seen way worse. One of the great things about the app, though, is that it gives you ample amount of notice for your cameras when the battery is running low. Other than that these cameras are great, easy to setup, easy to use.
I would recommend this to a friend - Pros mentioned:Battery life, Setup ease, Video quality
Rated 5 out of 5 stars
Easy Setup & Peace of Mind!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo Pro 3 Cam Wireless 2K HDR camera system is just what I have been looking for when it comes to home security. I did not like the idea of having to run wires to a DVR or even having to hard wire power to cameras, so I have constantly put off getting a camera system installed. Well the Arlo system came at just the right time, and I was able to set it up in no time at all! My biggest concern was battery life but I am happy to say that these cameras have batteries that are built to last. Once I had the cameras mounted in the positions I wanted them, the setup was absolutely simple. The Arlo app is very easy to use and walks you through everything, there is a lot to be said about a tech product that can be configured so easily but still provide such excellent functionality! Once the cameras were connected to my Wi-FI I was up and running. The video quality is stunning, and I was very surprised that Arlo was able to provide such high quality video and maintain a decent battery life, very impressive! My favorite feature so far is the notification alerts, I never have to worry because I am alerted right away if someone is at my house. If you are looking for an amazing value, peace of mind, and simple setup then this Arlo Pro 3 Camera Security system will definitely check all the boxes for you.
I would recommend this to a friend Rated 1 out of 5 stars
alto camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I would get a month alto plan but couldn’t get anyone to help me get it. Also the cameras did not pick up motion at all. I called a couple of times and one woman was obviously doing something else as I heard a man talking to her and she was laughing. Very unprofessional customer service. I’m done with Best Buy
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. If your camera is not detecting motion, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo app to view the service options available to you.
We appreciate your support.
Best regards,
Arlo Team
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo - you have a new fan!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used a multitude of security cameras, doorbells, etc. from several manufactures. This is my first Arlo product and let me tell you - I'm impressed! Right away with the unboxing you can tell this is a well-built, premium product. The build quality, feel, and aesthetic are beyond excellent. Now, quality build doesn't always translate into quality function. Beleive me, I have used many devices that look and feel premium, but fall short in delivering that same experience in the core functionality. Arlo, however, delivers on all fronts. Setup is incredibly easy. Beginning with the initial battery charge. Batteries are held securely in the cameras, but remove easily enough for charging. The dual charging base allows for drop and go use. Batteries seem to charge relatively quickly and the indicator lights make it very easy to know when charging is complete. Installation is a breeze. Guided setup in their stellar app (more to come on that). The brackets are solid, non-intrusive, and hold the cameras securely. Really, one of the easiest setup processes I've experienced. The app is fantastic. Easy to navigate, quick notifications, customizable, quick and stable connection, and solid performance. You control literally everything from the app, and it is aesthetically pleasing. Hey, that matters to some of us. You can always conduct live viewing from the app, but for video storage you will need a subscription. It is a bit pricier than some other brands, but when you look at the whole package (camera quality, video quality, reliability, etc.) it is well worth it, in my opinion. Some of the other brands with cheaper subscription fees also have lower quality products. In my mind, when it comes to home security, cheaper isn't better. Arlo gives you 30 days to use all the paid features and determine the value for yourself. Image and video quality is stunningly clear. Crisp, clean images - even at night thanks to the 2k cameras and color night vision. I appreciate the wide field of view as well. This allows spacing of the cameras to be further apart, yet still capture large areas. Having 2-way audio is a nice touch and not always seen on security cameras. The audio is clear and easy to understand. The mics pick up well, even from higher mounting locations. The only caution I would say is - make sure you have good Wi-Fi range. You need to be mindful of this when deciding where to place the cameras. Setup and use is done via Wi-Fi, so if you place these in an area where signal is weak, you could potentially miss notifications and your use will be limited. I have nothing but praise for this set of Arlo cameras. I'm definitely considering them for further home products such as their doorbell and sensors. Easily 5/5 stars from me and one of the best products I've ever had the chance to use.
I would recommend this to a friend - Pros mentioned:Setup ease, Video quality
Rated 5 out of 5 stars
A Complete Surveillance Setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[PROS] Easy Setup: Once batteries are charged, the Arlo app makes the setup process a breeze. Getting started is just a matter of creating an account, providing Wi-Fi details, and verifying placement. Given that I was replacing existing devices, setup was done within 30 minutes for all 3 cameras. Bundled Convenience: I've used a number of security systems, but this package has to be my favorite. Arlo features not only removeable batteries, but we also have an extra one for good measure. What makes the package even greater is that it includes a station for dual charging. I was able to charge all the batteries to full within 3 hours. Now, they are all able to be swapped in less than 60 seconds when needed compared to my prior devices with internal batteries that required complete camera removal for charging. Responsive Detection: The mark of a great security system is how well it responds, and the Arlo Pro is superb in this area. Whether its vehicles, people, or pets, my phone was filled with notifications. Furthermore, none of the notifications were false alarms. Excellent Video Quality: I'm not surprised by the crispiness of the video quality. Its a 2K system, but its presents very clearly in live feed streaming and in recordings. Night time vision is decent, but its aided greatly when next to appropriate lighting. [CONS] Paywall: AI features are more enjoyable when they don't have to be paid for. The Arlo cameras detect very well, but some specific features are behind the subscription service that is also billed annually (no month to month option). I understand the need to support continual improvement of AI implementation, and you can't put a price on safety when the the product works as well as it does. [CONCLUSION] I'm beyond happy with the Arlo Pro Camera system. It works well, and its value is enhanced further by the inclusion of a charging system and an extra battery. It flags movements with great accuracy, and it also has a great battery life on the devices too. AI features will have to be paid for beyond the free trial, but Arlo makes a compelling case with how beneficial they are.
I would recommend this to a friend - Pros mentioned:Setup ease, Video quality
Rated 4 out of 5 stars
Everyone else is second.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own multiple generations of Arlo video cameras as well as several from the other big names out there. Arlo is simply the best of best. The ease of set up, the picture quality and app performance are all top notch. The 6th generation Arlo Pro is no different. Set up – The first difference from prior generations is there is no base. In terms of ease of set up, that is great. I am not sure if that is better or worse than the old Arlo Pro’s I have since they used a base and I think they use a proprietary network that is hard wired to my router. Regardless, I was able to set up, update and start using 3 cameras in less than 10 minutes. I did have the advantage of having the app already, but I did scan the QR code in the box to start set up. It really was a pleasure and there were zero issues. Performance and features– There is a definite improvement over the 2nd generation Arlo Pro’s I have. Arlo has always been good at picture quality but there is noticeable difference in color, brightness and low light performance. Another noticeable difference is there is a lot less latency between movement and picture (probably related to not having a base.) One of my complaints about some of the competition is the high latency of camera images was the event. and there are far more camera controls. You can set what viewing angle you want ( I found the 160 degree to be a bit too fishbowl for me, ) low light sensitivity, HDR and more. My older Arlo’s had little to none of that. All cams include a light that you turn on/off and adjust the brightness. The light will not light up a huge area but it is enough. If I had to guess, it is about twice as bright as a cell phone light. Value – A great price was never Arlo’s strong suit. They were always the most expensive but did back it up with great quality. When I saw what you get for the price now, I was shocked. 3 cams, 4 swappable batteries, a charger and mounts for half the price I would have paid for 6 years ago. It is fantastic deal and if you catch on a sale, you cannot go wrong. What I did not like – They removed the magnetic mount I love with other Arlo’s. It appears magnetic mounts are on the higher end models but not the Pro 2k. It is not a deal breaker by any means, but it will be missed. The mounts Arlo provided are very cheap and plastic. They will function but I will be looking for something a bit more robust in the aftermarket. Lastly, I had a slight issue with the charger. It would not recognize the battery and inconsistently charge . I unplugged the charger and took out the batteries and was able to get it working. It was not a one off, the same thing happened a few times. Odd but in the end I was able to charge the batteries. As with nearly all major video cam makers, there is a subscription option. However, Arlo’s cost is very high and is about 3 times the price it should be . There are some advantages to having the plan but core functionality will be fine for most people. The Arlo Pro 6th generation is a great product with a lot of value. There are noticeable differences between the 6th generation and older units. Arlo has, yet again, made a great product that I recommend completely. I cannot think of single competitor that offers this level of quality for the price. This would have been 5 stars if they left the magnetic mounts.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Arlo 3 camera security bundle
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo security camera bundle comes with a dual charging station, 3 cameras, 4 batteries, and the all-important yard sign. After completely charging the 4 batteries, you can charge 2 at a time. After charging and installing the application, you can begin installing the cameras. Each camera has a field of view of 160 degrees. There is no local storage, you can purchase a monthly/yearly subscription, and it will be stored there. To eliminate the need for swapping out the batteries to recharge, you can purchase solar panels to keep the batteries fully charged. Each battery should last up to 8 months before a recharge is required. This system is expandable, you can add as many cameras as needed, however bandwidth should be considered. You can stream up to 15 cameras on the application or 5 cameras on my.arlo.com. Each camera is equipped with 2K High Dynamic Range. This allows for better video resolution in both light and dark shadow areas. The playback can be zoomed digitally up to 12X. This system also allows users to set up activity zones to block out unwanted alerts, like my flag flowing in the wind or trees rustling in the breeze. The playback on my phone is crisp, and I can see faces even at the edges of the covered area. This 2025 release has all the right updates and upgrades you will need.
I would recommend this to a friend







