Customer Ratings & Reviews
- Model:
- ASB1201P-100NAS
- |
- SKU:
- 6517756
Customer reviews
Rating 4 out of 5 stars with 124 reviews
(124 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the ease of use, overall performance, impeccable camera quality, added security, crash detection, and the small, concealable design of the Safe Family Bundle. However, some customers have expressed concerns regarding battery life, setup difficulties, and app functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Arlo Safe Button Does Not Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this device for a year now and it still doesn't work correctly or consistently. Getting it paired the first time is easy. KEEPING IT CONNECTED IS THE PROBLEM. To be clear, it NEEDS the phone in very close proximety is critical. I had several instances where it would un-pair the the phone and button got separated. Had to keep re-pairing and in three cases, it would not pair. Calling Arlo support will be the worst experience of your existence as it takes at least an hour to actually find someone who understands how the Safe app and button work. Arlo support is soul sucking and don't seem to care the product doesn't work. Brutal. Do NOT purchase this product.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great security cameras! Detects every movement! Couldn’t be any happier!
I would recommend this to a friendRated 5 out of 5 stars
Arlo does it right, again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how Arlo offers simple solutions that allow our whole family to benefit, feel safe!
I would recommend this to a friendRated 1 out of 5 stars
Akhlaque
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not needed Wrong order placed Do not used it ,
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team













