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Customer Ratings & Reviews

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$36.99
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The comparable value is $119.99

Customer reviews

Rating 4 out of 5 stars with 124 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, overall performance, impeccable camera quality, added security, crash detection, and the small, concealable design of the Safe Family Bundle. However, some customers have expressed concerns regarding battery life, setup difficulties, and app functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-124 of 124 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Arlo Safe Button Does Not Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this device for a year now and it still doesn't work correctly or consistently. Getting it paired the first time is easy. KEEPING IT CONNECTED IS THE PROBLEM. To be clear, it NEEDS the phone in very close proximety is critical. I had several instances where it would un-pair the the phone and button got separated. Had to keep re-pairing and in three cases, it would not pair. Calling Arlo support will be the worst experience of your existence as it takes at least an hour to actually find someone who understands how the Safe app and button work. Arlo support is soul sucking and don't seem to care the product doesn't work. Brutal. Do NOT purchase this product.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras! Detects every movement! Couldn’t be any happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo does it right, again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how Arlo offers simple solutions that allow our whole family to benefit, feel safe!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Akhlaque

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not needed Wrong order placed Do not used it ,

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us