Customer Ratings & Reviews
- Model:
- VMC5040-200NAS
- SKU:
- 6432910
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the Ultra 2 Add-on Camera's impressive camera quality, ease of use, and reliable night vision. The wireless functionality, customizable motion detection, and wide field of view also contribute to its overall performance. However, some customers have expressed concerns regarding the battery life, price, and the need for a subscription.
This summary was generated by AI based on customer reviews.
Argo Ultra 2 Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have older Arlo system. These miss a lot of movement. However it may be that we need to "tweak". Had to buy an extra camera as the base set came wit only 2 cameras.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hello DaGuin,
We appreciate your time in writing your feedback about your Arlo Ultra 2 experience. For tips on how you can optimize the motion detection of your camera, please check this article : https://kb.arlo.com/1015583/.
To assist you help check the settings and setup of you camera, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards,
Arlo Team
^RM
Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good , can connect to any wifi including fiber !
I would recommend this to a friendDead Right Out of the Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the camera in the store as an addition to an existing system. When I got home I noticed that the boxes tape seal had been cut. When I took the camera out of the box, it was obvious by the poor packing and scratches on the camera that it wasn’t new. It was totally dead and didn’t work. Apparently someone returned it and Best Buy put it back in the box and sold the broken camera to me. This is the second time this has happened to me at my store. I have cancelled my Membership and will do no more business with Best Buy. Deceptive is being polite.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Nice camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Arlo and all their products and this is no exception.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great as a add on. Quite expensive but durable.
I would recommend this to a friendGood camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera but it should of come with the security mount
I would recommend this to a friendGood, system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, my second Arlo camera system, will recommend.
I would recommend this to a friendGood Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cameras to have and they pick up sound and conversations well.
I would recommend this to a friendHIGHLY RECOMMEND THIS CAMERA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best, most precise camera, installed by Total Tech, worry free install. Great service!
I would recommend this to a friendArlo camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can monitor my baby and the surrounding area with clear vision
I would recommend this to a friend- Pros mentioned:Camera quality
ARLO EATS YOUR DATA FOR BREAKFAST, LUNCH AND DIN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera Hate the amount of Data Arlo Uses...google data usage and you'll be shocked, I've never hit overages until I installed Arlo and that's with my wife working from home, kids on tech and gaming, and schooling... If you want to save on data, the thing needs to be disarmed most of the time
No, I would not recommend this to a friend :)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Subscription
PaulS
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to blink, subscription was needed To difficult to do without subscription
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Paul,
Thanks for your review. We will share your feedback to the development team. An Arlo Subscription is no required, there are still some features that are available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
Great Arlo Ulta Camara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great day or night time videos and very easy setup
I would recommend this to a friendOne Year Battery Lasts 2 Weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video resolution is great, but the "one year battery" only lasts us 2 weeks. Plan on hardwiring your power source. After paying ~$300 for the camera, had to pay another ~$300 for a base unit.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Dave,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If you prefer having a continuous charge on your Arlo cameras, please consider the Outdoor 25 ft. charging cable.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a zero star but doesn’t have that option, it’s a money pit, plus you have to subscribe for storage, more money and if your camera doesn’t reach Wi-Fi signal, you have to buy a mesh Wi-Fi system, more money, does not record properly, is not 4K , my recommendation would be stick to wired cameras 
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Marie,
Thanks for your review. If you're experiencing some range issue with your system, read this article to learn how to extend the range of your system: https://kb.arlo.com/5568. Extending range will help resolve most of the issues mentioned on your review, such as image quality.
For further help, navigate to Settings > Support in the Arlo App for service options for you.
We appreciate your support.
Best regards,
Arlo Team
Horrible camera, horrible support.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible camera. Had their security system for years and they constantly disconnect. Purchased this one to replace another bad Arlo camera and this stopped working after a few weeks and can't get support form Arlo. There live support tells you to do the same thing over and over. Do not recommend their products.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Sandy,
We want to work with you to address the camera offline/disconnecting concern you shared. Please send us an e-mail at [email protected] with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a higher quality camera than any other selection online
I would recommend this to a friend Just don't buy it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Einstein could get this piece of junk to link. Best Buy means well, but the days of having tech savy "associates that know what fhey are selling are over. Nobody cares, but honeslty why should they.
No, I would not recommend this to a friendArlo ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason this camera failed to perform. Had to bring back and exchange. There was a lot of messed up pixels that distorted the recordings. This happens sometimes, unfortunately.
I would recommend this to a friend
