Customer Ratings & Reviews
- Model:
- VMS5240-20000S
- SKU:
- 6432918
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance
Great home security
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security home system very easy to install great features.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality only downfall is mounting. Does not have allot of angle when mounting to flat surface
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Arlo Ultra 2 Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras and very clear videos. Easy to install and setup.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Great when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to constantly lose connection and battery life goes quick. Great quality when it has a good signal. Hub under 15 feet away yet struggles to have a good connection
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Fidel,
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are easy to install and have a good quality picture.
I would recommend this to a friend - Pros mentioned:Overall performance
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend. Love it! Will buy again
I would recommend this to a friend - Pros mentioned:Camera quality
Exceptional security product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product! As first time home owners of an Arlo security system, we are just very impressed with the quality and ease of operation especially for non tech seniors like us! The value for the great sale price was an extra benefit as well. Great clarity with these cameras too. Couldn’t be happier!
I would recommend this to a friend Arlo home camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.historical storage always behind current video recording
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very clear images, easy install, and clear sound.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo 4k is Decent camera for the price. The picture is clear and I have had no issues.
I would recommend this to a friend - Pros mentioned:Camera quality
Easy set up & installation: Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too easy to install and zero issues to date! The array of settings are easy to manipulate. The video quality and viewing window are excellent and provides great customization for your camera observation needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I had the first generation super satisfied.
I would recommend this to a friend Happy for the most part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part love it. The only thing that I am not happy with is that the hub constantly blinks orange meaning that the camera is out of range. I have 3 routers all around the house yet the one camera is "out of range" which is approximately 20' from the router and about 10' from a router. Camera keeps going offline. Not very productive. The other two camera that are further away seem to have no issues.
I would recommend this to a friend- Cons mentioned:Battery life
Like Arlo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cameras, but I lost the security key. I need the key to take the camera off so I can replace the battery.
I would recommend this to a friend Security fee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camara is great batteries hold well it’s the subscription you have to pay to do anything but just live feed. It you want it to record videos for security then you have to pay to have stored to there cloud. Would recommend if you want to pay a steep fee yearly
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Easy to set up and use. Great video quality.
I would recommend this to a friend Great package deal, but Arlo needs to improve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great package overall, just be aware that the Arlo Ultra 2 cameras are not the best. The cameras have some lag. Nothing that Best Buy is responsible for - totally on Arlo.
I would recommend this to a friend- Cons mentioned:Battery life
Our new watchdog has arrived….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle of camera protection. Added the wired doorbell and Pro Floodlight. 5 devices on the one hub. Headed out on vacation with peace of mind. 4 devices hard-wired so no battery charging. One is on battery power, and has dropped very little with the activity it picks up. Overall, very pleased with the technology.
I would recommend this to a friend - Pros mentioned:Ease of use
Batteries long time in between charges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras easy to set up You will need to download the instructions
I would recommend this to a friend - Cons mentioned:Battery life
So so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, but battery life is short. Only lasted two weeks and it seems to have a delay before recording. Sometimes it completely misses a car coming in
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Sarah,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your camera is not recording all events, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085.
For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team