Customer Ratings & Reviews
- Model:
- VMS5240-20000S
- SKU:
- 6432918
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Amazing camera package
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product! Super easy to install and setup. Now I’m adding a doorbell and another camera! Thank you Arlo for making a worth while package!!!
I would recommend this to a friend - Cons mentioned:Battery life
Great picture quality but not the charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs out quickly do be prepared to use the ladder often or buy a $50 cable charger
I would recommend this to a friend - Pros mentioned:Camera quality
Security Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful quality and different model cameras can be used with the base. Highly recommend!
I would recommend this to a friend - Pros mentioned:Camera quality
Time savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to not have to clime a ladder to charge the batteries or clean the lenses.
I would recommend this to a friend Good ARLO Security System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this Arlo Security System with Cameras! The only problem encountered initially was hooking it up to WiFi (since it was 5G). Was able to hook it up through a WiFi Extender (which is plugged into an outlet which will extend the range of a WiFi - purchased separately). Once it was connected to the WiFi Extender, it was then connected to the WiFi.
I would recommend this to a friendA high value, low cost camera system.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The full shebang. This kit included all of the items we needed for the base of our camera setup adventures!
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great wireless security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a current Arlo user and bought these as an upgrade. I am already a big fan and these amazing 4K cameras are no exception. The camera function is amazing and ease of use for the app only gets better. My only negative is that I can’t save 4K video without having a subscription.
I would recommend this to a friend - Pros mentioned:Camera quality
Happy with the security provided by Arlo cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Arlo camera system installation. Unfortunately one of the cameras in our first bundle malfunctioned and entire bundle had to go back. Warranty was good though and allowed us to upgrade to these spotlight cameras which are very impressive esp at night.
I would recommend this to a friend - Pros mentioned:Overall performance
Best cameras I ever bought
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera system I ever bought I bought a lot of camera system and the Arlo out do them all
I would recommend this to a friend - Pros mentioned:Installation
Great App, Easy to Use, 4K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great app, easy to setup, and no subscription needed. If you need to review the recordings just have to setup a VPN. Nice and Easy.
I would recommend this to a friend - Pros mentioned:Camera quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view of the surroundings. Took away all of my fear of someone around my house while sleeping. Plus they lit up and the light is very bright.
I would recommend this to a friend Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed on the lack of items at the store. We had to go to El Paso to get the remaining cameras. Regarding mounting kits, the store sucks..sales associates are afraid to open up a box that the mounting kit is stored. I was unable to determine if the item would tie in\screw in with the camera...to avail it did not...also, Arlo charges for storage of videos...not to keen on that
I would recommend this to a friend- Pros mentioned:Night vision
Great Visuals
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visuals both in daytime and night vision. Cannot get one camera to connect but currently working with Arlo to fix the issue. Great buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Arlo 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this unit in sale. Easy to set up amd great picture. Recommend to anyone.
I would recommend this to a friend Good Product, Not perfect tho.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality, had a problem with the Smart Hub but everything works fine now.
I would recommend this to a friend- Pros mentioned:Camera quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had installed this last week it’s very nice great picture quality
I would recommend this to a friend - Cons mentioned:Connectivity
Base station offline
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Base station went off line after changing network. Won’t reconnect and the app doesn’t even have a simple “change network” option. Garbage product.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jennie,
Thank you for your review. If your Arlo Base Station is offline, please follow these troubleshooting steps: https://kb.arlo.com/996. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delt with arlo for 5 years no issues at all! Love arlo!!!!
I would recommend this to a friend - Pros mentioned:Camera quality
4k security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k camera provides a very clear detailed view of the object in the frame. Having the local camera hub is a big plus for camera management o
I would recommend this to a friend - Pros mentioned:Camera quality
Best Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased several Arlo systems. By far the best on the market.
I would recommend this to a friend