Customer Ratings & Reviews
- Model:
- VMS5240-20000S
- SKU:
- 6432918
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Arlo Ultra 2 Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras and very clear videos. Easy to install and setup.
I would recommend this to a friend - Pros mentioned:Camera quality
100 stars
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had other cameras but these are definitely worth the money!!
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very clear images, easy install, and clear sound.
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo 4k is Decent camera for the price. The picture is clear and I have had no issues.
I would recommend this to a friend Happy for the most part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part love it. The only thing that I am not happy with is that the hub constantly blinks orange meaning that the camera is out of range. I have 3 routers all around the house yet the one camera is "out of range" which is approximately 20' from the router and about 10' from a router. Camera keeps going offline. Not very productive. The other two camera that are further away seem to have no issues.
I would recommend this to a friend- Pros mentioned:Camera quality
4k security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k camera provides a very clear detailed view of the object in the frame. Having the local camera hub is a big plus for camera management o
I would recommend this to a friend When it works it great, when it doesn't it's not.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is a great system. The base station won't hold online. Have worked with the Geek Squad, and Arlo to fix this problem. No luck yet. One blames the other for the systems problem. Not done with Arlo yet. Customer service is oversea.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Don,
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Our new watchdog has arrived….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bundle of camera protection. Added the wired doorbell and Pro Floodlight. 5 devices on the one hub. Headed out on vacation with peace of mind. 4 devices hard-wired so no battery charging. One is on battery power, and has dropped very little with the activity it picks up. Overall, very pleased with the technology.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Easy to set up and use. Great video quality.
I would recommend this to a friend - Cons mentioned:Battery life
Great picture quality but not the charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs out quickly do be prepared to use the ladder often or buy a $50 cable charger
I would recommend this to a friend - Pros mentioned:Camera quality
Time savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to not have to clime a ladder to charge the batteries or clean the lenses.
I would recommend this to a friend - Pros mentioned:Camera quality
Happy with the security provided by Arlo cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd Arlo camera system installation. Unfortunately one of the cameras in our first bundle malfunctioned and entire bundle had to go back. Warranty was good though and allowed us to upgrade to these spotlight cameras which are very impressive esp at night.
I would recommend this to a friend Good ARLO Security System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this Arlo Security System with Cameras! The only problem encountered initially was hooking it up to WiFi (since it was 5G). Was able to hook it up through a WiFi Extender (which is plugged into an outlet which will extend the range of a WiFi - purchased separately). Once it was connected to the WiFi Extender, it was then connected to the WiFi.
I would recommend this to a friend- Pros mentioned:Camera quality
Arlo is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hesitant on the distance they would cover. They cover a nice view and you can bring up the image clean and clear for being a distance away from the camers.
I would recommend this to a friend - Pros mentioned:Camera quality
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great. Give you peace of mind that you can check the recording from your phone when not at home.
I would recommend this to a friend Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed on the lack of items at the store. We had to go to El Paso to get the remaining cameras. Regarding mounting kits, the store sucks..sales associates are afraid to open up a box that the mounting kit is stored. I was unable to determine if the item would tie in\screw in with the camera...to avail it did not...also, Arlo charges for storage of videos...not to keen on that
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Great wireless security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a current Arlo user and bought these as an upgrade. I am already a big fan and these amazing 4K cameras are no exception. The camera function is amazing and ease of use for the app only gets better. My only negative is that I can’t save 4K video without having a subscription.
I would recommend this to a friend - Cons mentioned:Motion detection
***GET THE PRO***
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version/model is a WASTE of your money!!! I don't know why Arlo agreed with Best Buy on this ripped off model. You can't view the recording from your app without compromising your home internet security and if you want to view it online you have to pay for a VPN subscriptions to view it safely! That's just the start of the ripped off. If you don't get the subscriptions, you will get nothing out of this package. You won't get notify that there's motion, your recording only save locally and you can't view it safely, when you view from the camera you can't record it, etc.! Don't waste your money on this model. Just get the pro! One small subscriptions and you GET ALL THAT YOU EVER NEEDED!!! All the features are available to your will and you will love the Pro more! Get the Pro!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had installed this last week it’s very nice great picture quality
I would recommend this to a friend - Pros mentioned:Camera quality
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delt with arlo for 5 years no issues at all! Love arlo!!!!
I would recommend this to a friend