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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 645 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 645 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these cameras but I live in Minnesota. I cant hang this type of cold and won’t work

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras! Clear video and monitoring! Make sure you have good WiFi! The cameras will lag for a second or two but that’s all wireless cameras. Overall amazing cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This camera set for my shop and it works perfectly. Can’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Artful Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work perfectly, paired them up with solar panels to keep batteries fully charged. They have already kept people honest a few times ( sight seers or nosey neighbors ? )

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ultra2 spotlight cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to setup Looking forward to add solar panels for charging These replaced my older Arlo cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Ultra 2 3 camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect from a top end security camera system. Excellent day and night video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    4k can't beat it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot beat the quality of 4k, the only thing I do not like is battery life but the video is awesome. once in a while the activity zone gets messed up but no biggie

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use all around the house and inside. Very easy to set up and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is the best camera system I have ever used and I have bought 4 sets for different homes and never a problem with them. They are the easiest to use that I have found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sketchy setup - wonderful results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bit of a time getting the base station to recognize all the cameras but once it did, everything went very well. I set up the cameras the day before I left on a month-long vacation. I used the zone definitions to keep out the false alarms from street traffic. While I was gone, I gone a notification on my phone every time someone or something entered the yard. It was fantastic. I had a problem with one camera's battery going dead immediately. I replaced it and it's been fine ever since. The cameras are on their fourth week of surveillance and showing two-thirds power left so I may be able to get a few months out of one charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is second set up that i have purchased had to buy 2 complete units they were less than buying 1 complete and getting 3 extra cameras they work really well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad Battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased since they were 4k cameras. The clarity is great however the cameras had connection issues and the battery dies quickly. I finally had these connected to solar charges. The main concern was battery life and it proved to be bad! Also the camera night vision is not the best and the small camera light is not bright enough. The true color night vision was not true color.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Charger,

      Thanks for your feedback. We'd like to work with you to better understand the circumstances of this trouble that you are experiencing with your Arlo Ultra 2 camera's battery draining quickly. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    ARLO ULTRA 2 SPOTLIGHT SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to upgrade my Arlo Pro cameras. Easy to setup. Like the 4k video recordings. The integrated spotlights are not the noticeable to those being recorded or a distraction to drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlos new cameras (4k) are much better than the Arlo Pro (1080p) I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy to install. Recording is nice and the service is about $10 month so not bad for piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Crystal clear 4k!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras I have a set of 3 for myself but I also helped setup my families cameras they are one of the best cameras on the market

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and works great! Very clear picture with great zoom. The more light the better but still shows a nice image in black and white at night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love new cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these cameras to upgrade my old Arlo system love the clarity of the video feed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I can see you...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. The Arlo Ultra 2 Spotlight 3 Camera Security Bundle has everything all in one box. The picture is great. It appears to be made of quality materials.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Arlo cameras and I really like them and bought this package for my parents.

    I would recommend this to a friend