Customer Ratings & Reviews
- Model:
- VMS5240-20000S
- SKU:
- 6432918
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Arlo review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good quality. Excellent picture quality. Good battery life
I would recommend this to a friend - Pros mentioned:Night vision
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear night vision and battery life last all week even on a busy street. Also enjoy the promo alerts from the Arlo system.
I would recommend this to a friend - Pros mentioned:Camera quality
Claudiah
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It glitch alot but not bad i still recommend it ,good quality videos
I would recommend this to a friend Wish I went with ring honestly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not great, doesn’t record and notify even with an active membership and cannot get ahold of anyone to assist. You can only watch live.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Taylor,
Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Camera friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are not friendly when it comes to changing the batteries,they have a miniature Allen tool to remove batteries which could easily be lost
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Malcolm,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the video is excellent. The audio is also very good. Just a few second delay.
I would recommend this to a friend Arlo camera system.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup, took me 20 minutes to set up 3 ultra cameras, garage camera, and a door camera.
I would recommend this to a friend- Pros mentioned:Camera quality
Great security system
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great day and night. Great video quality. Feel secure
I would recommend this to a friend - Pros mentioned:Camera quality
Amazing cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is amazing and the batteries has to many duration the video quality is very high the sounds every thing lev it I’m feel safe now thanks
I would recommend this to a friend - Pros mentioned:Night vision
Great cameras
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras awesome night vision. Bought three more to add to them.
I would recommend this to a friend Always offline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the one I installed on the driveway does not link up with the hub due to location of the hub so almost of times it’s offline
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best offering from Arlo and the video quality and enhanced zones make this bad boy hard to beat!
I would recommend this to a friend security camera review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product operates as advertised. Best Buy staff were helpful explaining the different products available. much appreciated.
I would recommend this to a friend- Pros mentioned:Camera quality
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on the camera view is amazing I would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo Ultra 2 is a Winner!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE the Ultra 2 Security System!! We now feel so much safer in our home.
I would recommend this to a friend - Pros mentioned:Ease of use
Great System
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works great with the app. Use this for a office in another state and have experienced 0 issues.
I would recommend this to a friend - Pros mentioned:Camera quality
Great camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These 4k cameras are great really good picture quality lots of features
I would recommend this to a friend - Pros mentioned:Camera quality
Malena
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. It doesn’t record movement in the activity zone sometimes. Plus delays in real time video.
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better with subscription more detailed with activity zones
I would recommend this to a friend