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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 643 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It doesn’t record movement in the activity zone sometimes. Plus delays in real time video.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Low battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dependable but had to change the battery to many times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I recommend this cámara easy to install No problem yet It’s work super good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products fairly good coverage but the wireless connection is weak if using the modem that only Bluetooth. If using Wi-Fi from the home router is ok

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and the phone app works great. Can sit on my office 17 miles away and monitor what is going on at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great. No issues so far. Love being able to see what's going on while I am away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible especially for the cameras installed outside. You have to mess around with the setting to get a decent admit if battery life. But the advertising of the batteries laying 2 or 3 months is false, unless you don't use the camera to record (maybe only for a couple of minutes a day), the weather is good, and the other features are not active. You might get a couple of days to the until you have to swap out batteries. The camera is good overall, but sometimes the cameras installed outside the video might not be clear or gets choppy but for a second or two. Overall not bad the features are cool, a bit of a hassle to set up the and use the modes.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Eddie,

      Thanks for sharing your review and your experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlos are so easy to set up and use. Very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. Love them! Geeks Squad is awesome also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love my Arlo system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity and audio of my Arlo cameras and doorbell. Best camera so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eagle eye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras to protect and keep an eye on your house while you're away

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Seeing eye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows me to keep watch over my castle 24/7 and screen visitors from anywhere. Great device!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this system its a must have and the quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome & was easy to set up… I’m not tech savvy… I would recommend this to everyone…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good cameras that need older versions of arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars just for base with no usb port ...also missing some older versions of Arlo Cameras

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    You are paying for 4K viewing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s subpar. Ring doorbell is somewhat equal at a fraction of the cost. The picture quality is better but not for the cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Ultra useless after trail period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars but forced to give it at least one which is not deserving. Now I know why my original Arlo stop working a few weeks ago forcing me to buy another camera system. I chose Arlo again because I was statisfied with the 30 day limitation on saved recorded videos. Now with this Ultra once trial is over, you cannot see any recorded video. I get the alert but cannot see anything that occurred. BestBuy and Arlo has misled me and as a loyal customer, choosing to stay with Arlo was a bad decision. Best Buy can I get my money back for this since its useless and I spent a considerable amount of money on this?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value, just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just what we need. Video quality is amazing and love the ability to store video locally on the hub.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greta Image.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Easy installation too. Clear image and also has a night mode. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO cameras give an unspoken calm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is worth every dollar spent. No more reason to be alarmed by anything outdoors. This is TRUE since this ARLO product is providing an unspoken calm as one can quietly view their surroundings and simultaneously be invisible to others.

    I would recommend this to a friend