Customer Ratings & Reviews

This version/model is a WASTE of your money!!! I don't know why Arlo agreed with Best Buy on this ripped off model. You can't view the recording from your app without compromising your home internet security and if you want to view it online you have to pay for a VPN subscriptions to view it safely! That's just the start of the ripped off. If you don't get the subscriptions, you will get nothing out of this package. You won't get notify that there's motion, your recording only save locally and you can't view it safely, when you view from the camera you can't record it, etc.! Don't waste your money on this model. Just get the pro! One small subscriptions and you GET ALL THAT YOU EVER NEEDED!!! All the features are available to your will and you will love the Pro more! Get the Pro!

so far working great, easy setup, yes i would recommend.

Replaced our older Arlo system, this one is much superior with 4k video and re chargeable batteries. Not having to buy new batteries all the time is great.

Great product, but I really wish the batteries would last longer.

Differently worth the money!!!!I would buy another bundle again if I have too.I promise you won’t regret invest your money in this camera.

It’s slightly above average in quality and the price was a little high. The motion sensors could be quicker to pick up and app is a little glitchy at times. Overall it’s not a bad buy but, it’s not really a great buy either.

Cameras work well when paying for additional chargers and subscriptions. Support from Arlo is terrible!! They issued an update and fried one of my cameras and batteries. After calling and emailing for three weeks, they said they could offer a 30% discount due to the issue on their end. They said they would not even discount the battery. If I didn’t have 5 cameras, I would find another solution. I will not be buying anything from Arlo in the future.

Works as expected. I would buy again. No issues on setup

No one i knew used arlo. I wanted to try them out and dont remember the reasoning but maybe the bundle. Was easy to set up and tech support is top if need them. Do need a 9.99 subscription to get notifcations and a month of all motion they catch. Prob that was for all brands.

I'm really not satisfied with my setup and viewing. At no time can I clearly identify people or vehicles. Like what many have said, the alerts are slow to respond (1 minute). This may be okay, but I'm still debating whether or not to keep these cameras. Rarely do I ever return anything, but I returned the Arlo Pro 4's, and now probably the Arlo Ultra 2's. I will relocate cameras closer to entry ways and see if that helps. My Swann cameras do a good job watching over my general property, so maybe setting up for up close shots will work better. But no, I don't feel great about these cameras. And don't forget, you have to have the monthly subscription to have a useable system.

Best Buy team member told us that the cameras work without a plan. They do work but there is no play back. And only 10 second clips. Playback feature is 14.99 a month PER CAMERA. A big waist of money for me. If you can afford the monthly charge the cameras will do a good job.

This system worked Great during the FREE Trial period. Then about 4 days after you start paying a monthly subscription it became very "glitchy". It no longer records every time there's movement. Even if you're standing directly in front of the camera moving around, the motion sensors wont trigger. So it will only record activity about half of the time. The other half you can view anything on live feed but it just doesn't record. Of course all of the problems started happening right after the return period time was up. If you pay for a system that won't do what it's designed to do (record activity in front of the camera and set of the motion detector) then it's pretty worthless.

Great clarity on the cameras. Like the design and option for solar battery chargers. App is cumbersome and having a hard time with that.

The most frustrating experience...I have had Arlo less than 1 year and my base hub stopped working and arlo support is blaming the internet provider even though NOTHING has changed from the internet provider's side. I communciated this to Arlo and all they can tell me is to try restting my system and go back to my internet provider. In essence it my instructions are being cut and pasted over and over again by whoever is working on my ticket. Arlo support only helps via an inbox feature and it is endless and takes 24-48 hours for a response. At this rate, It will take about a month to get my issue resolved (i am on two weeks now). I wanted high end so I went with Arlo but should have gone with a more service oriented company. Not a happy customer. Arlo is correct with their hashtag, I wish I had avoided uncertainty and gone and gone a different direction. I will update if any changes but so far, this is my experience. I paid just $934 dollars for my system

The items is decent it has a short battery life and batteries need to be charged often

4k on the recorded videos is amazing!! not so much on live stream if it was cheaper I was recommend the full package I would stick with the 2k package for this price

I have set up Arlo's in 3 separate locations and they have all been easy and worked flawlessly. The secure mounts give me enough peace of mind to know that someone will need to work hard to get the camera.

I love my Arlo system. The system was so easy to setup and the installation of the cameras.

We replaced our older Arlo security cameras with the Ultra 2. Great upgrade. It comes in clear and easy to use. We love the spit light feature. Keeps unwanted people away.

High quality video cameras are very clear. And I really like this cameras I bought three sets before this period, so I bought another set