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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.9 out of 5 stars with 637 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers commend the Ultra 2 Camera for its good camera quality, ease of use with the app, and clear night vision. Many find the installation process to be easy and appreciate the wide field of view. However, some customers have expressed concerns about the battery life and motion detection capabilities. Additionally, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 637 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life killer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this camera 5 stars. But the battery life is a joke to me honestly.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Daniel

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Worst purchase I have ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst purchases I have ever made. Cameras went off-line within 48 hours of installation. Base station would not format SD card. Most egregious: the company has NO interest in customer support. Impossible for me to find a way to speak with Customer Support. Packaging says live support is available within 90 days of purchase (I was within 2 weeks), but I could find no way to actually speak to tech support. I am returning this package asap. Spend $700 and have no customer support? I have no confidence in Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your experience. We want to work with you to address your Ultra 2 going offline concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo Ultra 2 camera. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Arlo - Ultra 2 Spotlight 3 Camera Security Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo - Ultra 2 Spotlight 3 Camera Security Bundle (13 pieces) - Indoor/Outdoor, Wireless, 4K System with Color Night Vision - It is a pretty good security bundle. It would be better if Arlo would quit sending the unexpected error messages after a few minutes & cutting you off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Home security!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera, easy battery replacement, very detailed display, high-quality sound, convenient and intuitive interface - I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    They work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best cameras I have ever used to put them outside the work put them inside the work I put them outside and 32° they work I put them inside it’s 68° they work

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought This camera set for my shop and it works perfectly. Can’t be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow to show live video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes too long to get app to show live feed. And the “live” feed is delayed at least 20 seconds. Not super helpful during a critical security incident. I have very fast fiber internet with an Eero 6 system. The delay is not from the connection speed. Perhaps it’ll get better as updates are rolled out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Security Cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the trio of Arlo cameras. I have two which are working great and one the Geek Squad technician is going to adjust. They provide a very clear picture of what is happening around my house,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I absolutely love this product and I love everything they make the only problem with the tower based system is their tower has no range and you have to buy a second one if you have a big house or if your cameras are too far from the base station

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good quality. I install it fast. I fall in love with it. I loved it and now I feel my house is safe and protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use all around the house and inside. Very easy to set up and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Troublesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality was good. Major issue is cannot connect to 5 ghz wifi. When tried 2.4 ghz only 2 cameras managed to connect and work. 3rd camera would not work at all. Spent a whole day trying to get working before giving up. 1 defective out of 3. Probably just unlucky but no more in store to exchange with.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Ultra 2 3 camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect from a top end security camera system. Excellent day and night video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ultra2 spotlight cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to setup Looking forward to add solar panels for charging These replaced my older Arlo cameras

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, reliable durable, I have been using Arlo security for several years with absolutely no issues at all, very easy to setup and install anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    "Arlo Secure Free Trial"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So with this purchase, there is supposed to be a 3 month free security monitoring. All I am supposed to do is enter the receipt code on the Arlo website. Well, when you buy on line, there is no 16 digit receipt code and no matter what combination of my order number I try to enter, I keep getting invalid code. It would be nice to actually be given something with this purchase to activate this "free" trial. Aside from that, this is our second set of Arlo cameras and we do like this system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras! Clear video and monitoring! Make sure you have good WiFi! The cameras will lag for a second or two but that’s all wireless cameras. Overall amazing cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlos new cameras (4k) are much better than the Arlo Pro (1080p) I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, took me 20 minutes to set up 3 ultra cameras, garage camera, and a door camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Artful Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work perfectly, paired them up with solar panels to keep batteries fully charged. They have already kept people honest a few times ( sight seers or nosey neighbors ? )

    I would recommend this to a friend