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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.9 out of 5 stars with 637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers commend the Ultra 2 Camera for its good camera quality, ease of use with the app, and clear night vision. Many find the installation process to be easy and appreciate the wide field of view. However, some customers have expressed concerns about the battery life and motion detection capabilities. Additionally, a few users have reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 637 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great critter cam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great critter cam! Took some adjusting as we got more familiar with how the cameras worked and how to place them. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is excellent. The audio is also very good. Just a few second delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased some Arlo cameras and had it installed by Geek Squad. So far it’s been good, I did have to adjust the sensitivity. I’m still learning so I guess we just wait and see.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras awesome night vision. Bought three more to add to them.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear night vision and battery life last all week even on a busy street. Also enjoy the promo alerts from the Arlo system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better with subscription more detailed with activity zones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    security camera review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product operates as advertised. Best Buy staff were helpful explaining the different products available. much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the camera view is amazing I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Malena

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arlo Ultra 2 is a Winner!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE the Ultra 2 Security System!! We now feel so much safer in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 4k cameras are great really good picture quality lots of features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best offering from Arlo and the video quality and enhanced zones make this bad boy hard to beat!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing and the batteries has to many duration the video quality is very high the sounds every thing lev it I’m feel safe now thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It doesn’t record movement in the activity zone sometimes. Plus delays in real time video.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Ultra useless after trail period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars but forced to give it at least one which is not deserving. Now I know why my original Arlo stop working a few weeks ago forcing me to buy another camera system. I chose Arlo again because I was statisfied with the 30 day limitation on saved recorded videos. Now with this Ultra once trial is over, you cannot see any recorded video. I get the alert but cannot see anything that occurred. BestBuy and Arlo has misled me and as a loyal customer, choosing to stay with Arlo was a bad decision. Best Buy can I get my money back for this since its useless and I spent a considerable amount of money on this?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Low battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dependable but had to change the battery to many times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great with the app. Use this for a office in another state and have experienced 0 issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee lover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I recommend this cámara easy to install No problem yet It’s work super good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to connect and set up. Great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products fairly good coverage but the wireless connection is weak if using the modem that only Bluetooth. If using Wi-Fi from the home router is ok

    I would recommend this to a friend