Customer Ratings & Reviews
- Model:
- VMS5240B-20000S
- SKU:
- 6432911
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the Ultra 2 Camera for its good camera quality, ease of use with the app, and clear night vision. Many find the installation process to be easy and appreciate the wide field of view. However, some customers have expressed concerns about the battery life and motion detection capabilities. Additionally, a few users have reported connectivity issues.
This summary was generated by AI based on customer reviews.
Very good cameras that need older versions of arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 stars just for base with no usb port ...also missing some older versions of Arlo Cameras
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Excellent Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and the phone app works great. Can sit on my office 17 miles away and monitor what is going on at home.
I would recommend this to a friend - Pros mentioned:Camera quality
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlos are so easy to set up and use. Very clear picture.
I would recommend this to a friend - Pros mentioned:Camera quality
Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Love them! Geeks Squad is awesome also.
I would recommend this to a friend - Cons mentioned:Battery life
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible especially for the cameras installed outside. You have to mess around with the setting to get a decent admit if battery life. But the advertising of the batteries laying 2 or 3 months is false, unless you don't use the camera to record (maybe only for a couple of minutes a day), the weather is good, and the other features are not active. You might get a couple of days to the until you have to swap out batteries. The camera is good overall, but sometimes the cameras installed outside the video might not be clear or gets choppy but for a second or two. Overall not bad the features are cool, a bit of a hassle to set up the and use the modes.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Eddie,
Thanks for sharing your review and your experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works great. No issues so far. Love being able to see what's going on while I am away.
I would recommend this to a friend Money Grab by Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is good, but you have to pay for a subscription in order to have any recordings. The camera is useless in my opinion. I upgraded from the original Arlo to this Arlo assuming I would be able to have seven days of recordings, just like by other cameras. The free trial lasted sixty days, which is fifteen days past being able to return it to best buy. I guess it's my fault for not reading the fine print, and just assuming our low hadn't changed its policies. So you pay for the camera and then you have to pay every month in order to be able to use it properly.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Steve,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Eagle eye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras to protect and keep an eye on your house while you're away
I would recommend this to a friend - Pros mentioned:Camera quality
I love my Arlo system!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clarity and audio of my Arlo cameras and doorbell. Best camera so far.
I would recommend this to a friend - Pros mentioned:Camera quality
Seeing eye
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device allows me to keep watch over my castle 24/7 and screen visitors from anywhere. Great device!!!
I would recommend this to a friend - Pros mentioned:Camera quality
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this system its a must have and the quality is awesome
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Price
You are paying for 4K viewing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s subpar. Ring doorbell is somewhat equal at a fraction of the cost. The picture quality is better but not for the cost.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Arlo cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome & was easy to set up… I’m not tech savvy… I would recommend this to everyone…
I would recommend this to a friend ARLO cameras give an unspoken calm.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that is worth every dollar spent. No more reason to be alarmed by anything outdoors. This is TRUE since this ARLO product is providing an unspoken calm as one can quietly view their surroundings and simultaneously be invisible to others.
I would recommend this to a friend- Pros mentioned:Camera quality
Don’t not buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst solution to home surveillance. I have had problems at every possible turn. The flip side is the customer service was on point and even tried to send me new cameras. However, I still couldn’t get my many problems fixed. Worst product ever.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi DanielL
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great value, just what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Just what we need. Video quality is amazing and love the ability to store video locally on the hub.
I would recommend this to a friend - Pros mentioned:Camera quality
Greta Image.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. Easy installation too. Clear image and also has a night mode. Would recommend.
I would recommend this to a friend - Cons mentioned:Connectivity
DO NOT PURCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you value the security of your home, do not purchase this product. Its a terrible software with horrendous motion detection. 1 camera gave out a week after the year warranty expired. Go figure. I subscrubed to the 24 Hour recording and have probably been able to get a couple hours of each day due to the terrible magnet power connections on these cameras. Not worth the money or headache. Buy a real surveillance system
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Great quality video.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k cameras give great clarity. Easy system to install for tech savvy people.
I would recommend this to a friend - Pros mentioned:Camera quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal this camera system is the best I love these cameras
I would recommend this to a friend