Customer Ratings & Reviews
- Model:
- VMS5240B-20000S
- SKU:
- 6432911
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers value the Ultra 2 Camera for its impressive camera quality and ease of use with the app. Many find the overall performance amazing, with easy installation and clear night vision. However, some customers have expressed concerns about the battery life and motion detection capabilities. Additionally, a few users reported connectivity and signal strength issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned!!! App is not use friendly. Nest is way better and actually works. I set up zones for notifications and it didn’t work. Unable to identify a person from an animal from a package. Very frustrating and because of that, the batteries don’t last. Customer Service was trash and took for ever to get a person on the line just to get transferred.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Good system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly!!! Such a good investment. Good quality.
I would recommend this to a friend - Pros mentioned:Installation
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and easy to set up battery life is just enough for home security.
I would recommend this to a friend - Pros mentioned:Camera quality
Outside cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are very good for potection around my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Arlo cameras are amazing! Had them for 4 years now.
I would recommend this to a friend - Pros mentioned:Camera quality
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is working well so far. Great pictures too.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, works good, Wish Arlo would let you change notificagion tone.
I would recommend this to a friend - Pros mentioned:Installation
Best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal on the market. Very easy installation and controls.
I would recommend this to a friend Waist of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are not 4K and they always lose conny.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Arlo 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay could be better if the spot lights were brighter and the night vision quality was more better overall its decently okay.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi David
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Limited mounting position and no mounting options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mountings on this particular camera kit is not the same as all the other Arlo cameras including other Ultra 2 cameras. You cannot use any other type mount other than the one that is attached to it at the factory limiting your camera mounting options.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Camera man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are excellent,clear,. They capture everything that moved outside
I would recommend this to a friend - Pros mentioned:Camera quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the Arlo system, and these 4K cameras are great!
I would recommend this to a friend No decent support service if you do have a problem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product themselves okay but arlo services are terrible. customer service is AI or off shore. a manager who can really solve a problem does not exist. impossible.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product day or night needs more charging cords
I would recommend this to a friend - Pros mentioned:Camera quality
Great video and love how it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and love how it works. I would buy it again in a heartbeat
I would recommend this to a friend - Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras. Very clear video and audio. Happy with the purchase.
I would recommend this to a friend 4K cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a really great deal on these 4K cameras and only could get the deal from Best Buy so I drove about 40 miles to pick them up from Best Buy.
I would recommend this to a friendGreat system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system but needs to include power adapters for permanent installation.
I would recommend this to a friend- Pros mentioned:Overall performance
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. BBC the best of the best Absolutely the best
I would recommend this to a friend